"I’ll start with the good. This hotel is in a very good location - an area with lots of great restaurants, bars, and nightlife. Staff members were very friendly. Complimentary late check out until 1 pm was nice.
Onto the bad: this hotel is not sound proof. I was initially given a room on the 8th floor, and I kept hearing cars, music, and people speaking in the middle of the night and that really disrupted my sleep. I was also hearing guests speaking in the room next to me. Staff switched me to a quieter room on the 7th floor, but the room was so much smaller than the initial room I was given.
The hotel also does not feel 4-star to me at all. Guests have to pay $5 per bag to leave their bags at the front desk. Other than the gym, there are no other amenities that 4-star hotels usually have. There is no fridge, no coffee machine, no kettle in the room. Towels smell like bleach."