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"Lovely clean hotel, Lovely breakfast "

"The service was exceptional from checking in to the concierge service. The staff was kind and attentive. Our room upgrade was nice, view wasn't the best, the room was nice and clean. The restaurant, bar, and coffee shop had good options. Overall we had a great experience. Location was perfect, we walked out and saw the London Eye and Westminster Bridge."

"Staff was absolutely amazing and so was our room, Paul our receptionist was the most amazing and helped us with all our needs."

"Beautiful room and upgrade for a birthday treat including a lovely cake "

"We have been staying at this hotel at least once a year as our daughter lives 330 steps away. Always a clean room and great staff. We are saddened to learn the hotel will be converting to an elder care facility in September."

"Breakfast was good, room was an upgraded one which was a good size, and what waa great, quiet, no noise. 470 i think the number. "

"Great hotel, lovely facilities and excellent service "

"Cool hotel, great staff and facilities "

"By far the best hostel I’ve ever stayed in. The beds were larger than I expected, and the comforter was thick and warm. The breakfast was good. The staff were friendly and helpful—particularly Adi. She went out of her way to ask how I was doing, and we had some lovely conversations. If I come back to London, I’ll probably return here. "