Luxury Hotels in South Central Alaska, Alaska

"A wonderful location, beautiful view, spacious room. However, our room's thermostat was not working and we could not lower the heat. Nor could we turn off the heat from blowing. It was evening time when we realized this and needed to go to sleep. The room windows can only be opened a couple of inches so cool outside air could not be meaningfully brought in. We contacted guest services who said other guests in the hotel were reporting the same issue and a maintenance worker would visit the room very soon. After an hour and no visit from maintenance, I called guest services again. Guest services apologized and would send a maintenance crew right away. Already a long story, the bottom line is maintenance could not fix the problem, the provided a small fan to move the air around. I addressed this with guest services the folling morning at check-out. I was told because we prepaid through a third-party (Expedia) and we did not have other incidental charges to the room, the hotel could not provide us with any compensation. This was a less than acceptable experience."

"Little dated but the price and the amazing staff makes up for that. It was clean and set up well. We enjoyed our stay "

"Our room was close to one of the exit doors. The exit doors don't close softly. Everytime the door slams shut you are straight up in bed wide awake. All exit doors need to be adjusted to close softly."

"Beautiful room and hotel. Staff are amazing always !"

"LATER.."

"Painting more amenities, or at least one or two amenities in the guest rooms.At least a fridge, something not everyone wants to go in spend money at a restaurant"

"Absolutely loved this hotel! The staff was amazing and our stay was fantastic!"

"I enjoyed my stay for the most part but had to be moved rooms 2x due to the first time being because of the twin sofa that did not open up, then I was put into a room different than what I had originally requested. The last room I was moved to "

"Breakfast was decent. Plenty of parking. Courteous staff. Give yourself 15-20 mins if you are calling an Uber "