Sotomayor Hotels near Bucaramanga

"Everything was really good. Thank you to the Restaurant’s staff, they are very kind and professional. "

"My second time staying there, The hotel was clean overall, the staff was very attentive. Breakfast on the 7th floor was very good and a highlight of the stay. There was a small issue with the air conditioning, but it was fixed immediately, which was appreciated. Will look forward to stay there again..close to all shopping center "

"El desayuno no era lo esperado. Debería ser mejor "

"They have a good size pool, closed to the gym there is a pool table and a pin pon table. i did not have time to try a massage. "

"Very nice property clean and with a great location. Staff is friendly and helpul"

"Good location and value. Helpful staff "

"This is terrible place that I booked. Is very very dirt. I don’t believe Hotels.com offer this kind of hotel"

"Beautiful, clean hotel with excellent staff "

"The hot tub smelled rotten, the water was clearly not cleaned. Once we checked in we realized the staff left the property for a couple of hours - the desk is not always staffed, so there is truly no security. The room was not clean and there is was no hot water in the shower. When we told the property we wanted to leave, they just told us to pay them and offered no resolution for our complaints. We did not stay either night we had booked here, we found alternative lodging that was nicer for much cheaper. Upon reaching out to Expedia for a partial refund, they informed us the property claimed we stayed throughout our reservation. This is a lie and I don’t trust these people. Would recommend finding another place to stay. Also: there are gaps in the sealing of the building, so the bugs really are as bad as people say. "