Hotel Dann Carlton in Bucaramanga offers a tranquil escape with nature access. Guests enjoy a full breakfast, then rejuvenate at Elixia Spa. Two on-site restaurants serve regional specialties, and a hair salon provides extra pampering. Free in-room WiFi keeps everyone connected.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Hot tub
Pet friendly
Parking included
The current price is P5,447
P5,447
P5,447 total
May 30 - May 31
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Located close to Provincial Viaduct, Hotel Dann Carlton Bucaramanga provides free full breakfast, a rooftop terrace, and a garden. Treat yourself to a massage, a body treatment, or hydrotherapy at Elixia Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local and international cuisine. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
An outdoor pool along with sun loungers and pool umbrellas
Free self parking
Airport drop-off service (surcharge), a 24-hour front desk, and a living plant wall
Wedding services, a banquet hall, and luggage storage
Guest reviews speak highly of the breakfast and helpful staff
Room features
All 135 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with showers and free toiletries
LCD TVs with satellite channels
Refrigerators, free infant beds, and daily housekeeping
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 190000
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of COP 142800 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 3)
Pet fee: COP 142800 per pet, per night
Service animals are exempt from fees
Late check-out fee: COP 190000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with pets must present their pet's current vaccination record.
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision
Frequently asked questions
Does Hotel Dann Carlton Bucaramanga have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.
How much does it cost to stay at Hotel Dann Carlton Bucaramanga?
As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Dann Carlton Bucaramanga on May 30, 2026 start from P5,447, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Dann Carlton Bucaramanga pet-friendly?
Yes, pets are allowed at this property. There's a fee of COP 142800 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Dann Carlton Bucaramanga?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Hotel Dann Carlton Bucaramanga?
Check-out is at 1 PM. Late check-out is available for COP 190000 (subject to availability).
Does Hotel Dann Carlton Bucaramanga provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of COP 60000 per vehicle applies.
Where is Hotel Dann Carlton Bucaramanga located?
Located in Sotomayor, this spa hotel is 0.9 mi (1.4 km) from La Flora Ecological Park and 1.9 mi (3.1 km) from Provincial Viaduct. Eloy Valenzuela Botanical Garden and Eco Park Hill of the Blessed Sacrament are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My husband and I stayed for 2 night staff very friendly and helpful we enjoyed our complimentary breakfast food was excellent and good variety we also enjoyed dinner food was fantastic and service was excellent I would highly recommend this hotel 😀
Clean, well located and helpful staff. All you need a for a nice stay
Thomson
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Kenton
Dec 20, 2025
Liked: Cleanliness, staff & service, amenities
Super clean room, kind and welcoming staff with excellent central location
Kenton
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
Mariusz
Feb 9, 2026
Liked: Cleanliness, staff & service, amenities
All was perfect to finish the holiday in Colombia! The restaurant on the roof was very good, and breakfast was excellent, with a great choice of food. The swimming pool before a long flight home was spectacular
The room was nicely fitted and comfortable. The staff took gteat care of our ever request.
Cesar
Stayed 4 nights in Feb 2026
Verified
8/10 Good
Dillon
Feb 9, 2026
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were very friendly and welcoming. Beautiful property in a great part of the city. Breakfast was nice also.
Only downsides were the bathroom had some dirty marks on the floor near the toilet and we found a bug in the side table
Stayed many times but this time with family, with two rooms, always excellent service, rooms spacious, very comfortable, clean, Breakfast excellent, served on rooftop bar/pool lovely views of city, pool also great for family. Parking also available and free.
Great staff, lovely rooms, and a rooftop pool. What more do you want?
Daniel
Stayed 1 night in Dec 2025
Verified
8/10 Good
Nelson
Sep 29, 2025
Liked: Cleanliness, amenities
Excellent staff good service I would highly recommend it in a very nice and quiet area
Nelson
Stayed 4 nights in Sep 2025
Verified
6/10 Okay
Jhonny
Jan 18, 2026
Liked: Cleanliness, staff & service, amenities
The room was so clean and the staff was friendly and welcoming. On the other hand, the restaurant’s staff needs improvement in guest service. The service was too slow, which negatively affected the overall experience.