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Hotel Buena Vista

3.5 star property
Travelers find a perfect relaxation spot with poolside lounging and massage treatments at this convenient hotel near the convention center

Choose dates to view prices

Hotel Buena Vista serves a full breakfast each morning and offers massage treatments at its onsite spa. Guests appreciate the outdoor pool and gym facilities, while business travelers can make use of the dedicated business center during their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is P3,747
P3,747 total
May 31 - Jun 1
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About this property

Hotel Buena Vista

  • Hotel connected to the convention center
  • Take advantage of free full breakfast, dry cleaning/laundry services, and a gym at Hotel Buena Vista. Treat yourself to a massage at the onsite spa. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • A 24-hour front desk, luggage storage, and concierge services
    • A banquet hall, an elevator, and a front-desk safe
  • Room features
  • All 54 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with digital channels
    • Mini fridges, heating, and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 3 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 3 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Buena Vista pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 3 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Buena Vista?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Buena Vista on May 31, 2026 start from P3,747, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Buena Vista?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Buena Vista?

Check-out is at 1 PM.

Where is Hotel Buena Vista located?

Located in the heart of Bucaramanga, this spa hotel is within a 10-minute walk of Parque Mejoras Públicas, Corfescu Theater, and Megamall Shopping Center. Parque de los Niños and Las Palmas Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 99 out of 189 reviews
Rating 8 - Good. 58 out of 189 reviews
Rating 6 - Okay. 17 out of 189 reviews
Rating 4 - Poor. 8 out of 189 reviews
Rating 2 - Terrible. 7 out of 189 reviews

Reviews

Verified

10/10 Excellent

diana

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended, the best hotel of all, unique service, super delicious food, everything very clean
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very good the facility was in great shape for its age the rooms I stayed in were all updated the free breakfast was quite something lots of options but in general the staff were very courteous efficient polite while there were language barriers the new AI chat translation tools were very helpful they use them as well as I and that seemed to solve most issues with communication
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

German A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has exelent costumer service, and very clean rooms
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Welthon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of dining option. Sraff friendly and helpful.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Buena Vista is well located and within an easy walk to many restaurants and shopping. Our room faced the street but the building was quiet. The rooftop pool is refreshing and offers views of the surrounding area. Front desk staff were very welcoming.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, particularly in the restaurant, which serves good food at very reasonable prices.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Nice room good breakfast, properly is in good shape
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Price, Good Breakfast and there's many restaurants near by.
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Everyone at this hotel was so nice so helpful everybody from the bell guy to the front desk guy to the waiters in the restaurant and everything. Just everyone was so nice.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Love the exceptional service
Verified

2/10 Terrible

Ricky

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pool was closed. Outdated and small rooms.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Peter

Liked: Amenities
Could not open sliding windows or doors. Overall the Junior Suite is really lovely and good value for money.
Stayed 6 nights in Sep 2024
Verified

8/10 Good

Janos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Floridian..

Very nice,highly recommended But at least one person at whole hotel employees if could speak one word English would be great..at least who’s working at front desk..
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Ella

Liked: Cleanliness, staff & service
The breakfast service is awful
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Jenny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room looked good at first glance, then you noticed some things. The mattresses were rock hard, luckily we were only there for one night but it was not a good nights sleep. There was no soap or shampoo despite there being dispensers. It was super noisy, all night from all directions making it even harder to sleep. The apartment could have been a lot cleaner had too, I got the sense that the apartment had been empty for a long time and it had not been cleaned prior to our arrival. Overall would not recommend, the only good side was the staff. They were very friendly and attentive.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Hotel with pros and cons

The hotel is rather small..maybe 30 rooms or so...kind of charming,. Our room was like a very small effiency. 2 Bedrooms (one with a king and one with 2 twins), a small kitchen area, a small living room with tv, and 1 very small bath room. The only small mirror was in the bath area, which made getting ready difficult. The rooms were clean. On the 6th floor (roof) there is a very small pool and a small resteraunt. We had very limited spanish, but found the staff here to be incredibly helpful. In fact, when we moved hotels, I missed the friendly staff at the Buena Vista. The biggest problem with this hotel was the beds were hard (I mean really hard) and the noise from the street was too loud to sleep....if you are staying here take your ear plugs.
Verified

6/10 Okay

Charles D

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel Buena Vista

Stayed for 3 days, check-in was fine, access to suite was via lift to 2nd floor but the you have to traverse the building and then go back down a floor via stairs, while the porter did carry the bags, not ideal, no other access. The suite had a spacious living area, but the kitchen area had no functional equipment, and the bedroom was small and the bathroom very small, given the overall size of the suite these could have been bigger, the bedroom was the only room with air con, and it was noisy but functional on full power. There was also a fan in the main living area, but only half worked and very noisy. There were some hairs in the bedroom and the bathroom cold fawcett fell off in hand, shower unit needs deep clean. Given the budget is was OK, just need a better clean, however the two main problems were poor Wi-Fi which I needed for work, 2nd day it did not work in the morning so walked to another hotel to work. But the major problem is noise during the day and night, some windows are only covered by gauze to allow air circulation, but this means the street noise is very loud until 2 or 3 in the morning. There is a pool but cold and very small on rooftop. The restaurant is basic but functional, food is adequate and inexpensive, staff are friendly and nice. stay was ok but not best experience, I would struggle stay again.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Hanspeter

Liked: Staff & service
Ja
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estaba bien, dentro de lo esperado
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maday

Liked: Cleanliness, property conditions & facilities
Excelente atención del Personal, buenas instalaciones
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exclente opción

Muy buen servicio, atención amable, desayuno muy completo y rico, habitaciones muy limpias, precio acorde, buena ubicacion
Stayed 2 nights in Jan 2025
Verified

8/10 Good

RAFAEL FRANCISCO

Liked: Cleanliness, staff & service, room comfort
Hotel limpio y cómodo las habitaciones un poco pequeñas
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, instalación y servicio
Stayed 1 night in Jan 2025