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"Staff was beyond rude, sarcastic and I did not feel like I was wanted there. We, group of 20 people encounter so many times were the staff did the most. At one point we ordered food and they told us no because were ordering too much food, they didn't bring out certain food we asked for. They said no to making some drinks, just overall bad customer service skills. "

"N/A"

"Great location, great staff, close to downtown, shopping and restaurants. "

"On the outside looking in, the resort is beautiful. However, there is so much room for improvement when it comes to the overall cleanliness, support, staff friendliness, and food. Our rooms were only cleaned once during a 4 night/3 day stay; despite multiple requests to have the rooms cleaned. Support staff and housekeeping are unavailable after 11 PM. The food was very mediocre, and options are limited. The water in the showers stopped working on the second day. Housekeeping ran out of washcloths and towels. And finally, some of the bartending staff members were extremely rude and impatient. Overall, Curacao is a beautiful country, and I would highly recommend that everyone visit. However, based on my experience, this particular resort might not be the best option. I traveled with a party of 8 females for my birthday, and we were all disappointed with the resort stay and staff. "

"Excellent stay*****"

"IL Mare is the private section for all the beach bungalows. The rest of the resort is not allowed over there. It has 24 hour butler service. It was the most amazing trip we’ve taken. The shoreline is a reef and full of tropical fish for snorkeling. The bartenders and butlers were amazing over there. This is a little bit smaller of a resort and was so relaxing and chilled out. If you want a crazy 24 hour party, this is not the resort for you. There was always activity, but you could go and sit and relax and have it quiet around you any time of day. so much food and drink options. We felt we needed to stay more than one week so we could experience all the different food on the menu. If you’re going to this resort, spend the money and stay in the bungalows. It is worth every single penny. You will leave with absolutely no regret. 24hr room service. We rented a car and drove into the downtown. Was easy. ABC rentals dropped the car off right in the parking lot for us and picked it up from there. We literally had nothing to worry about the entire week. The worst part about this resort is having to leave at the end of your vacation. It was heartbreaking to leave because we had the best time."

"While the location and surroundings were great, the unit itself could use improvement. First, the living room and patio furniture consists entirely of metal-framed IKEA chairs/loveseats with thin cushions... not particularly comfortable or great for relaxing in after a warm day at the beach/pool (ie no large cushioned sofas as pictured). We were told there would be a change of bed linen mid-week but this did not occur. We would have appreciated a brochure or document left in the unit outlining details such as how to access the wifi quickly/easily (we figured it out eventually), where to dispose of garbage, a physical map of the premises/nearby facilities, etc. Finally, and most importantly, since arriving we've noticed an unpleasant odour emanating from each bathroom. We left the bathroom doors open each day hoping it was a temporary issue but it was not until today that we realized the source of the smell was the wall-mounted toilet brush holder in each bathroom. Not sure if cleaning/sterilizing of the brushes/containers is done between bookings but it certainly should be. We were told there would be a change of linens mid-week but this did not occur. We would have appreciated a brochure or document left in the unit outlining details such as how to access the wifi quickly/easily (we figured it out eventually), where to dispose of garbage, a physical map of the premises/nearby facilities, etc."

"The overall vibe of the hotel and location was perfect. Very friendly staff and nice welcoming gifts and details. The only thing I missed was a TV in the room but I understood afterwards that it is part of the concept of the hotel. And although my room said to be partially ocean view, this was a minimum but on the otherhand really enjoyed the lounge areas by the pool and sea."

"If it's your first time to Curacao, this is a perfect place to stay. Despite some drawbacks, explained later, the location and overall vibe and amenities make this fantastic place to stay. No regrets! The room was comfortable - beds cozy with nice sheets and duvet, excellent pillow coverage (8 between two beds!! Without asking for extra). The bathroom was extraordinary and honestly on the list of things I miss from vacation. Huge shower. Excellent water flow. The air circulation and assume in floor heat must be pretty stellar because within an hour of three of us all showering the bathroom was completely dry. Air conditioner in the room was perfect, no issues. Slept great. Always a welcomed place to get back to the cool air after being out and about in the gorgeous Curacao heat and sun. WiFi was excellent, no issues three of us using it on our phones. Tv in room worked well, some buffering of Netflix occasionally but basically as good as home. The pool on rooftop is small but there was never anyone in it besides myself and teen daughters so it was perfect place for a quick dip after a day out or midday cooldown. View of Willemstad from that rooftop is unmatched. Go see it for yourself! Staff were kind and personable. No language barriers anywhere on the island and same true for this hotel. We didn't have our room cleaned through the week by choice. Kept it tidy ourselves and swapped out towels once during our week-long stay. One downside is it's loud from 7-12 pm. Earplugs."