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"Nice people or employee"

"Stayed here many times and it is always wonderful! The staff make the difference but the whole hotel and the setting in City of Dreams is fantastic. I cannot say enough good things about the kindness and attentiveness of the staff - especially the whole staff of the lounge and Ms Melody in particular. "

"Friendly staff ."

"Superb!! Would definitely stay here again, fantastic price, service is unbeatable and the food is excellent. "

"Great location,excellent services"

"This property is amazing in a lot of ways. The staff are amazing, service is top notch. The breakfast buffet was above average. The only negative is that the rooms, well my room, is a bit dated. Needs a refresh but I understand in a property this big, thats a massive undertaking. "

"Staff is very friendly and helful..very kind"

"good hotel"

"The hotel is very close to the airport and my room was quiet although it is near the airport so you may want to check with the hotel to not face the road if noise is a concern. The rooms were clean. The area to improve on is the Breakfast Buffet when it comes to cleanliness. It's tough because it is very crowded but I would take a serious look at the yogurt station and the peanut butter. The problem is leaving out a big open bowl of yogurt with a spoon that falls into the yogurt with everyone touching it. Same for the peanut butter. It is better to have individual cups of yogurt (or don't offer it at all) and individual packets of peanut butter as they have for honey and jam. As a result, it looks unhygienic even for those not eating it. Otherwise, I enjoyed the hotel and the staff were always helpful and friendly."