Shustoke Hotels

"Overall still a great hotel but noticing standards dropping, no hairdryer in room, tiles are getting dirty in bathroom. Breakfast buffet choice limited in comparison to a London 5* equivalent "

"Great staff "

"My daughter, granddaughter and I had a 2-night break. Our room was a little small for 3 of us and it could have done with a set of drawers and more storage space for our cases. However, as my grandaughter stayed for free, it was excellent value. All the staff on reception, in the restaurant and our room attendant were lovely. The breakfast, which was included, was also excellent. If we return to Birmingham in the future, we would be very happy to stay again. Thank you"

"The hotel was only half finished as of Apr 2026- the front doors don’t open properly, half the flooring is missing and there are notes apologising that the room fridge and safes aren’t available. There’s 2 other types of Ibis hotel right next to the airport- this one is a 15 minute walk away with no shuttle- I should have researched this, but it’s a lot less convenient than the others. "

"Everything was perfect. Zero faults found. "

"The spa facilities were excellent and easy to access, and the staff were helpful, including adding a chair to our room when requested."

"Ideally located just over the road from the station, close by to lots of bars and restaurants. Nice bar area and an excellent breakfast, would stay again. "

"Very convenient, even though the hotel is going through a major refurbishment!"

"Good for short stay"