Shustoke Hotels

"To be honest I wasn’t expecting much with it being a budget hotel but it was clean and tidy and well presented with all the amenities that were needed. The staff from the front desk to the cleaning staff were all amazingly friendly and helpful which provided a great stay in Birmingham "

"Holiday inn Express always does what it says on the tin! This one is about a 4minute walk from the Train station and conveniently situated for shopping restaurants and concerts "

"Clean room. Helpful staff. Very busy hotel. Breakfast a bit expensive. Car parking is not ideal."

"Room was clean, lots of amenities, even accounted for the colder weather with extra heaters. Restaurant and bar food was great. Staff very friendly."

"Clean room "

"We had a lovely stay, staff were extremely friendly, welcoming & helpful throughout the hotel. The food at both Zest and The Fairway dinner buffet was good, we appreciated the many vegetarian options such as lasagne. Breakfast was also very good. Swimming pool was very nice and clean with good temperature for the water as well as the Sauna and Steam room. Gym was very good with many different fitness areas, free-weights, studio etc.. Inside the room, the beds were very comfy, lots of space for our luggage etc.. Only a few things to note for improvement but does not take away from our experience and would definitely come again: 1. Robes in the rooms for us to enjoy spa/swimming 2. Check in time to be earlier than 4pm although staff were very accommodating and managed to get us in earlier 3. Shower, unfortunately it is fixed making it hard to manoeuvre. "

"Fantastic Hotel. Great location, Lovely room. A great Bar, but didn’t stay in there long as it was just way too expensive. Lovely staff. Such a shame about the guest prices, I can’t comment on the Breakfast, again it was extortionately priced, but no issue as there are amazing local dining options all within easy walking distance!! Room Service is questionable? We tried getting food / snacks later on but “the kitchen was closed”? Would be so easy for a Hotel like this to offer an all night cold sandwich menu. A tip for visitors would be to eat early as unless you want an over the counter Kebab, getting food later on (after 9PM) seems to be a common problem anywhere in Birmingham city centre. Despite the negatives, we’d definitely stay again. Birmingham city centre is fantastic!! "

"Excellent stay food and staff all excellent will be back "

"Was excellent stay room very clean and quit staff very friendly "