Hotels near Shops at Willow Lawn

"The property itself is in rough shape. Only 2 of the 4 elevators were operational causing long delays for upper floor guests. Our room was clean, but: 1) The bathroom door would only close if lifted and slammed. The hinge wasn't fully screwed into the jamb and the maintenance person who visited the room claimed " it can close" so he performed no work. Not good for a couple where one of us had recent back surgery and the other has a bum shoulder. 2) One of the sheer curtains was missing in its entirety, prohibiting privacy while lighting the room. The second sheer was shredded, with large gaping holes. 3) The room was covered in leftover double-sided tape from somebody's room decorations. There were numerous on the walls and ceiling. 4) The bedroom desk lamp (designed to be a desk to ceiling mounted item) wasn't screwed into the ceiling and would topple over when switched on or off. The lamp was wrapped in blue tape, so I have to assume that hotel staff knew of this deficiency. 5) The suite door was missing a sweep, leaving a large gap under the door which allowed all of the hallway and atrium noise to filter into the room. 6) The shower pan leaked all over the bathroom floor. The doors sealed properly, but the leak was from the bottom of the shower itself. 7) Most importantly, the A/C was non-functional. Our room was 80 degrees and the hotel's resolution was to provide a box fan to circulate the hot air. This hotel has been entered onto our "no go" list. 2 out of 10 at best."

"We would go and stay again. The staff was very nice and helpful and very clean and had a food area you could get breakfast lunch and dinner. Or just coffee. "

"Our room was a bit dirty, better than the smelly one we had before asking for a change. The breakfast wasn’t bad. The heat/AC was loud. The shower was dirty but strong with plenty of hot water. Overall I can’t recommend this place as I was happiest at the end of my 4-day stay, but the staff were helpful and nice enough. I’m guessing others in the same price range would provide a better stay."

"Breakfast was good"

"do not stay close to an elevator it has the loudest motor and kept us up all night. The walls are thin. I did not get an ounce of sleep at this hotel. Will never stay here again. "

"Parking was Ok."

"We had a wonderful stay! The staff were very friendly and extremely helpful!"

"Overall, it was a pleasant stay, and I would recommend staying here. Even though I would say the quality of breakfast items could definitely use some improvement."

"Everything is exceptional. "