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Candlewood Suites Richmond - West Broad by IHG

2.5 star property
Energize with a morning workout and coffee before connecting with the knowledgeable staff for a seamless stay at this Richmond business district hotel.

Choose dates to view prices

Candlewood Suites Richmond - West Broad welcomes guests with a warm atmosphere in Richmond's business district. Maintain your fitness routine at the gym, find peace in the garden, or gather around the barbecue grills for fresh air and grilled favorites.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is P7,268
P8,451 total
includes taxes & fees
Jun 1 - Jun 2

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About this property

Candlewood Suites Richmond - West Broad by IHG

  • Hotel near University of Richmond
  • You can look forward to a garden, laundry facilities, and a gym at Candlewood Suites Richmond - West Broad by IHG. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Self parking (surcharge), an electric car charging station, and express check-out
    • An elevator, a TV in the lobby, and a front-desk safe
    • A 24-hour front desk, barbecue grills, and coffee/tea in the lobby
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 98 rooms boast comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 49-inch flat-screen TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and kitchens

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 7.00 per day
  • Uncovered extended parking fee: USD 42.00 per week
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites Richmond - West Broad by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Candlewood Suites Richmond - West Broad by IHG?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond - West Broad by IHG on Jun 1, 2026 start from P7,268, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for USD 7.00 per day. Extended parking is available for USD 42.00 per week.

What time is check-in at Candlewood Suites Richmond - West Broad by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Richmond - West Broad by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Richmond - West Broad by IHG located?

Situated in the business district, this hotel is within 3 mi (5 km) of Libbie Mill Dog Park, Shops at Willow Lawn, and Henrico Doctors' Hospital. Bowlero West End and University of Richmond are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 488 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 81 out of 1001 reviews

Reviews

Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room free parking, excellent front desk staff was friendly. The location was great near everything from restaurants to supermarkets auto places. Sightseeing and places to go close by.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Scherrelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is very friendly and professional. The room was very clean and comfortable. This was a nice experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Davon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great staying there. Had no issues with staff they were very helpful
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jaquana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great staff, felt safe
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and had everything that was was stated in their description. The staff was very friendly and helpful!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well maintained. I liked that there was a full kitchen and we had the option to cook and make our own meals.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, convenient location
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

geraldine

Service was great. The property was clean, but a little tired.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Kitchen had everything we needed! Would highly recommend
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location. Large clean rooms. Only place we stay when we are in Richmond
Stayed 1 night in Jan 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient. Denny's within walking distance. Parking was available with good lighting. Bathroom was clean but washcloths had seen better days. Nice big refrigerator and kitchen. Mattress was very firm. Staff was friendly.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Very easy access and plenty of parking! The staff was great and the suite we had worked out perfectly for my two friends and me. The kitchenette came in handy so we didn’t have to waste leftovers when we dined out. The decor is dated, but the room was clean and comfortable. I didn’t care for having to bring our own towels down to the front desk to exchange for new ones. There could also have been a few more toiletries for three people. Overall, we enjoyed the convenience of the location, the accommodating staff, and the cleanliness of our suite. The price was very reasonable, too! We would definitely stay at Candlewood again the next time we are in Richmond.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

marion

Liked: Cleanliness, property conditions & facilities
Staff was extremely courteous during the current weather issues.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean as was the lobby and hallways. The staff were so friendly and helpful. Can't say enough about how good and kind they were to our family
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Saranna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfy beds. Staff at front desk were very friendly!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
I can’t tell you enough how great the staff was here. They were so friendly and quick. We will definitely be staying here again!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the amenities offered
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

A good place to stay. Clean, quiet and comfortable.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Aliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 8 nights, room was clean upon arrival. Staff were very friendly and welcoming. There's even an outdoor lounge area to just relax or do grilling. Would definitely recommend
Stayed 8 nights in Oct 2025
Verified

8/10 Good

tammy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. The suite had all the amenities of a small kitchen. Bed was comfortable. Front desk staff is friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

David R.

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the staff was courteous. We were thrilled with the room, where everything was in good condition, there was a desk, a couch in front of the TV, a kitchen area instead of just a coffeepot in the corner, and it really felt like a livable space. Thank you so much.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Great location for a nice hotel. Highly recommend if you want a handicap accessible room.
Stayed 2 nights in May 2025
Verified

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The location was great - very close to lots of fun sites in Richmond. Our room was a bit musty and the furniture was outdated, but the space was large and a good value for the area. The bathroom was clean and had plenty of hot water. We were satisfied with our stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jessica

It was easy to check in, the staff were nice and accommodating, and it’s a good location (nearby a lot of locations).
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and verey helpful.
Stayed 2 nights in May 2025