"Great hotel overall, certainly recommend and we will come back should we visit this side of the world again. It’s spotless and very well maintained. 5 mins walk from the shopping strip and 13 mins walk to Shinjuku station (which is serviced by all the major line, it does own the title of the busiest train station for a reason). Breakfast was good as well (although we did have the exact same menu everyday for the 3 days we were there, if you are staying longer it might get boring).
However, our stay was made especially great by “Ping”. She always welcomed us with a charming smile (no matter how early or how late), she makes an excellent effort to first listen to you and then help you with whatever you need, she’s absolutely fantastic and is an asset to the hotel (if management is reading this she should definitely be gratified for her excellent work."
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