"The hotel was very lovely and all the staff were welcoming and courteous. I was able to obtain a room upgrade upon my arrival without any issues. My room was very clean, spacious, and comfortable. The breakfast buffet had a nice selection of items that accommodated western visitors. My favorite was the french toast. The location is situated in a quiet area of Kyoto in the Kamiygo Ward and about a 11-14 minute walk to the subway station but the hotel offers daily shuttle service to a main station for convenience. On some days where I had long days of walking I preferred to take the local taxis which can drive you to popular places nearby like Gion and Nishiki Market. There is also a 7Eleven around the corner if you need to withdraw money from an ATM. Just be aware that the luggage delivery service the hotel partners with (Sagawa Express) does not offer luggage transport to the airport so if Kyoto is your last destination in Japan before you depart for the airport you will need to consider other options. Other than that I would highly recommend the Kyoto Brighton."
"The overall experience was great, but it was a bit crowded at some point due to large tourists groups. I think I still enjoyed the stay. The hotspring was nice and the free ramen/ice cream was so yummy."
"Not clean, dusty and the bathrooms stink. It was a last minute option for us. No room service, no extra towels, and the breakfast made me sick. Despite all the negatives, the staff is very helpful and the service is good."
"Staff was very professional, kind, and helpful. Only thing I didn’t like was being able to hear everything happening outside my door. Walls to rooms next to you are soundproof but if you’re near the elevator you’ll hear everything going on outside. Otherwise great location and stay."