Hotels near Shepherd Wheel

"Lovely hotel. Beautiful rooms, very clean and spacious. Nice pool area and steam room. Lovely food in the restaurant and the breakfast choices were good. Staff were very friendly. Great stay. "

"From start to finish it was smooth, hotel great, location great, parking great, food, drink and service brilliant "

"The bed was extremely uncomfortable, the area a little unsafe at night, but otherwise ok "

"Large standard room. Everything you need "

"Very nice "

"The property has an imposing stance and even before entering, suggests a degree of elegance and style. The start was not good, however, as upon entering the room, I found that it had not been serviced. I cannot remember if I received an apology - suggesting that maybe I didn't - but the hotel deducted the price of two bottles of wine from a dinner for 8 as a paliative. Once serviced, the room was fine. It was well appointed, but cold initially as for understanable reasons of cost, the heating was turned down. The heating worked fine when I turned it on. The food was good, and breakfasts in particular were very good. Car parking was ample. Location was perfect for our needs Staff - Older lady who did breakfast - very good Young girl (Georgia?) - was excellent Tall bearded (?) guy - somewhat dour and seemed not suited to customer service Excellent hot water Extra towel would have been a plus Would have liked to have seen a Cab Sauv in the bar. There were similar grapes, but I like cab sauv!. "

"Great location but hotel is badly let down by poor room. We had a shower which didn’t drain therefore flooded the bathroom also the sink didn’t drain. The wardrobe was very difficult to close, the WiFi was weak so could not get connected. The decor was scruffy and we could not get the heating to work. There was a portable radiator so suspect this was a previous issue. Very disappointed overall as you can guess. The staff were friendly and the breakfast was ok"

"Complicated and restrictive system for booking the swimming pool, only 8 persons allowed. Car parking very limited with surrounding car parks very expensive. Bathroom dangerous, there is a desperate need for hand rails, it’s an accident waiting to happen climbing out of the bath. The sofa beds in the rooms are very uncomfortable and desperately need the mattresses replaced. Location superb and very handy for the train and venues like The Crucible. Good pricing structure."

"Our room was tired. It had stained ceiling tiles, fraying carpet on the entrance to the ensuite, stained carpet, mini fridge inoperative. In addition to the above, the hotel was undergoing renovation in the lobby area, the breakfast was very poor value for money. Overall, a poor visitor experience. "