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Hotel Kapok Shenzhen Bay

4.5 star property
Bayside hotel with a fitness center and a 24-hour front desk

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Hotel Kapok Shenzhen Bay offers a peaceful Nanshan escape with Chinese dining at Xiao Nan Yanng restaurant and high-speed internet. Travelers appreciate amenities like a relaxing garden, rooftop terrace with views, and a well-stocked library.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Breakfast available
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe King Bed Wide View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed Wide View Room

  • Sleeps 2

View all photos for Executive King Bed Wide View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive King Bed Wide View Room

  • Sleeps 2

View all photos for Executive King Bed City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive King Bed City View Room

  • Sleeps 2

View all photos for Executive Twin Bed City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive Twin Bed City View Room

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Room

Highlights

Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Bed City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed City View Room

  • Sleeps 2

View all photos for Deluxe Twin Bed City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Twin Bed City View Room

  • Sleeps 2

View all photos for Executive City View King Bed Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive City View King Bed Room

Highlights

Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive City View Twin Bed Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive City View Twin Bed Room

Highlights

Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Sea View King Bed Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Sea View King Bed Room

Highlights

Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite King Bed Sea View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive Suite King Bed Sea View Room

  • Sleeps 2

View all photos for Superior Queen Room

Premium bedding, down comforters, pillowtop beds, free minibar

Superior Queen Room

  • Sleeps 2

View all photos for Superior 2-bed Room

Premium bedding, down comforters, pillowtop beds, free minibar

Superior 2-bed Room

  • Sleeps 2

View all photos for Presidential Suite Room

Premium bedding, down comforters, pillowtop beds, free minibar

Presidential Suite Room

  • Sleeps 2

View all photos for Deluxe King Bed Sea View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed Sea View Room

  • Sleeps 2

View all photos for Deluxe King Bed Suite Sea View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed Suite Sea View Room

  • Sleeps 2

View all photos for Deluxe King Bed Suite City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed Suite City View Room

  • Sleeps 2

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About the neighborhood

Map
No. 3001 Binhai Avenue, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • MixC Shopping Mall - 3 min walk - 0.3 km
  • Shenzhen Bay - 3 min walk - 0.3 km
  • Shenzhen Bay Sports Center - 5 min walk - 0.4 km
  • Coastal City - 14 min walk - 1.2 km
  • Shenzhen Bay Port - 6 min drive - 2.5 km

Getting around

  • Xili Railway Station - 6 min drive
  • Dengliang East Station - 18 min walk
  • Shenzhen Intl. Airport (SZX) - 37 min drive

Restaurants

  • ‪布朗石西班牙海鲜餐厅 - ‬9 min walk
  • ‪Ma’s Kitchen - ‬8 min walk
  • ‪炳胜品味 - ‬9 min walk
  • ‪陶陶居·臻品(深圳湾万象城店) - ‬12 min walk
  • ‪KFC 肯德基 - ‬4 min walk

About this property

Hotel Kapok Shenzhen Bay

Luxury hotel near Window of the World
Located close to Shekou Ferry Terminal, Hotel Kapok Shenzhen Bay provides a grocery/convenience store, a coffee shop/cafe, and a library. The on-site restaurant, Xiao Nan Yanng, features Chinese cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby indoor pool
  • Express check-out, express check-in, and a banquet hall
Room features
All 242 rooms feature comforts such as 24-hour room service and private hot tubs, as well as thoughtful touches like premium bedding and air conditioning.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep soaking tubs
  • HDTVs with digital channels
  • Separate sitting areas, refrigerators, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Xiao Nan Yanng

Things to do

  • Gym
  • Indoor pool (guest access)
  • Library

Family friendly

  • Access to nearby indoor pool
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 9 and up; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle fee: CNY 300 per vehicle (one way)
  • Rollaway bed fee: CNY 280 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Kapok Shenzhen Bay
Kapok Hotel Shenzhen Bay
Kapok Shenzhen Bay
Shenzhen Bay Hotel
Shenzhen Bay Kapok Hotel
Hotel Kapok Shenzhen Bay Hotel
Hotel Kapok Shenzhen Bay Shenzhen
Hotel Kapok Shenzhen Bay Hotel Shenzhen

Frequently asked questions

Is Hotel Kapok Shenzhen Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Kapok Shenzhen Bay?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Kapok Shenzhen Bay?

Check-out is at noon.

Does Hotel Kapok Shenzhen Bay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 300 per vehicle applies.

Where is Hotel Kapok Shenzhen Bay located?

Located in Nanshan, this luxury hotel is within 9 mi (15 km) of Window of the World, Shekou Ferry Terminal, and Shenzhen Convention and Exhibition Center. Dengliang East Station is 18 minutes by foot and Houhai Station is 18 minutes.

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Reviews

Hotel Kapok Shenzhen Bay Reviews

8.8

Excellent

9.0

Cleanliness

7.0

Location

8.4

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 54 out of 109 reviews
Rating 8 - Good. 43 out of 109 reviews
Rating 6 - Okay. 6 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 3 out of 109 reviews

Reviews

10/10 Excellent

Mark

It was very nice
Stayed 5 nights in Jun 2024

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment and room itself are nice, clean and cozy, also the staffs are great I can tell two front desk staffs with the last names “Pan” and “Qin” are patient and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Event and stay

Nice, clean hotel. Good value for money. Great shower! Only suggestion is the TV in the room should be bigger and have more English channels available. We held an event there and the big screen they have I. The ballroom is fantastic.
Stayed 2 nights in Oct 2024

6/10 Okay

Ling Hong

Liked: Staff & service
Not clean enough
Stayed 3 nights in Sep 2024

10/10 Excellent

Pui Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
方便到春茧看演唱會
Stayed 1 night in Aug 2025

10/10 Excellent

Edgar

Y
Stayed 8 nights in Jul 2025

10/10 Excellent

HYOEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들도 친절하고 방이 매우 깨끗하고 아늑했음 어매니티도 나쁘지 않있고 드라이기가 다이슨이어서 좋았음 샤워가운이나 침구류도 고급져서 쾌적하게 쉬었음 침대옆에 핸드폰 충전기도 있어 세심한 배려가 느껴졌음
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

看演唱會最佳住宿

離春繭體育館很近 看演唱會的最佳住宿選擇
Stayed 1 night in Nov 2024

8/10 Good

LAI SHEUNG NORAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

欠缺高遠可見的招牌

原本一出地鐵站就可見到酒店、可惜沒有可見的招牌、入口是跟車路一齊、並不明顯,十分難找😅
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Lyxhotell med stor frukost! Saknade kylskåp i rummet! Behövs i varmt och fuktigt klumat
Stayed 3 nights in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, close to a new shopping mall and subway!
Stayed 1 night in Sep 2019

2/10 Terrible

Dora

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed

The whole stay was ruined at the last moment during check out. Must say this is the worst experience that both my friends and I have experienced from all our previous hotel stays in different places. In general, the hotel itself is pretty good and location is good since our activities were in the nearby area SZ Bay Mixc and 后海 area. The whole impression was ruined by a check out staff at the counter and her name is Amy Peng. We have booked two rooms with four of us, upon room settlement, we asked Amy Peng to split the room bill, she didn't look very happy when we requested that as she was holding two room bills stapled together in a pile. Then we said we would also like to split each room's bill into half so each of us will pay our share by whatever means we want ( such as cash/credit card/wechat pay). We always do this when we travel together so it's easy to settle all charges clearly and quickly for us. Never thought that this is not welcomed by the check out staff. Upon our second polite request, Amy Peng didn't look happy at all and had her black face all that time. My friend asked if theres any problem, she didnt respond and continue to have her black face. My friend got annoyed and asked her why she has that kind of attitude. She responded right away with a defying voice saying there's nothing wrong with her and asked if we had any problem. We were totally taken by her rude behaviour. Am surprised there are people like that working in the service industry...
Stayed 1 night in Sep 2019

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

打高球值得去酒店

環境幽靜, 地方整潔
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

前台客服態度很差！

前台客服態度很差！不會再選擇入住！
Stayed 1 night in Dec 2018

10/10 Excellent

Wendy, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice service
Stayed 1 night in Nov 2018

8/10 Good

JING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
虽然不是正海景，但是位置还是不错的，浴室很棒！
Stayed 1 night in Jul 2018

10/10 Excellent

Andrea, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

really convenient location for concert-goers

the hotel was just right next to the concert venue and it was super convenient! on top of that, the staff was polite and the hotel room was very comfortable. it was a spacious room with quality amenities.
Stayed 1 night in Jul 2018

8/10 Good

ERic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

演唱會之選

整潔舒適

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ライブ会場の体育館に近くて安心

某有名アーティストの海外公演がこちらの近くのホテルの近くの体育館で行われ、宿泊に利用しました。綺麗でスタッフも応対が良く、安心して宿泊できました。
Stayed 2 nights in Mar 2018

8/10 Good

Wai Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地點一流

酒店在演唱會場館旁邊，地點一流，非常方便

8/10 Good

chanai, tokyo

Liked: Room comfort

深センベイスポーツセンターに用事がある方にはオススメ

母と二人で利用しました。初めての中国本土で不安でしたが、快適に過ごせました。 ただ、カードトラブルで切れない事が一時発生したりと、若干のトラブルと、香港ドルから中華人民元へ両替をお願いしたら、女性の従業員の方はとても面倒そうに対応されましたが。笑 スポーツセンターでライブのある時には歩いて帰れてとても便利だし安全ですよ。 最寄りは駅のセブンイレブンですが、こちらもカード切れないし、スポーツセンターのケンタッキーもカード切れない日本人が多くて、現金は最低限にしたいと言う人も、交通費プラス二千円くらいはしておくのをおススメします。笑
Stayed 1 night in Mar 2018

8/10 Good

Almeida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average

Rooms sizes was not what I expected!
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Comfort / Stylish / Friendly and helpful service. Nice restaurant. Great experience!
Stayed 1 night in Jun 2017

8/10 Good

Gianpietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geat Hotel for a reasonable price

Geat Hotel for a reasonable price. Nice design with spacious rooms. Restaurant has excellent Food and Breakfast. Staff is very friendly and helpfull. Only sad thing is that they have a bar but do not use it. Drinks you can only have it by the bottle no matter if you want a beer or a Cognac. In the surroundings are big constructions, but I am sure once those are finished it will be a nice place to be. Good jogging possibilities and 300m from next Metro station.

8/10 Good

Stephenie , HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking distance from stadium

Booked it because of a concert at Shenzhen stadium. It's 5-10 min walking distance which is a perfect location for a stay if a concert ends late. The nearby area is under development, thus you will need to walk all the way back to the central area for food, shopping and etc. Weird structure for the toilet though, it's separated from the bath area.