Grand Hyatt Shenzhen

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Where to?

Dates

November 2025

15

December 2025

Minibar, in-room safe, individually decorated, desk

Luxury

VIP Access

9.0

Wonderful

Elegant escape with stunning city views

Connected to a giant mall, this high-end property offers beautifully designed rooms with stunning city views. Unwind in the amazing spa or savor a superb breakfast buffet, making every moment unforgettable.

Popular amenities

Pool
Bar
Spa
Room service
Parking included

P7,857 total

includes taxes & fees

Nov 30 - Dec 1

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Room options

Check availability for these dates

Tonight

Nov 15 - Nov 16

Tomorrow

Nov 16 - Nov 17

All rooms

1 bed

2 beds

3+ beds

Showing 40 of 40 rooms

Premier Suite

Sleeps 2

1 King Bed

Sleeps 2

1 King Bed Club Access

Highlights

Soundproofed

Individually decorated

Air conditioning

Club Lounge

LED TV

Separate bathtub and shower

Hair dryer

Bathrobes

46 sq m
Sleeps 3
1 King Bed

1 King Bed Club Access Deluxe

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Separate bathtub and shower

Hair dryer

Bathrobes

Private bathroom

46 sq m
Sleeps 3
1 King Bed

1 King Bed Deluxe

Exceptional

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Separate bathtub and shower

Hair dryer

Bathrobes

Private bathroom

60 sq m
Sleeps 3
1 King Bed

Grand Suite

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Club Lounge

LED TV

Separate bathtub and shower

Hair dryer

65 sq m
Sleeps 3
1 King Bed

1 King Bed

Wonderful

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Separate bathtub and shower

Hair dryer

Bathrobes

Private bathroom

46 sq m
Sleeps 3
1 King Bed

2 Twin Beds

Exceptional

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Separate bathtub and shower

Hair dryer

Bathrobes

Private bathroom

46 sq m
Sleeps 3
2 Twin Beds

Apartment, 1 Bedroom (with club access)

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

LED TV

Separate bedroom

Separate bathtub and shower

Hair dryer

90 sq m
1 bedroom
Sleeps 3
1 King Bed

2 Twin Beds Club Access

Highlights

Soundproofed

Individually decorated

Air conditioning

Club Lounge

LED TV

Separate bathtub and shower

Hair dryer

Bathrobes

46 sq m
Sleeps 3
2 Twin Beds

Executive Suite

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Club Lounge

LED TV

Separate bathtub and shower

Hair dryer

80 sq m
Sleeps 3
1 King Bed

Premier Suite

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Club Lounge

LED TV

Separate bathtub and shower

Hair dryer

130 sq m
Sleeps 3
1 King Bed

Twin Beds View

Exceptional

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Separate bathtub and shower

Hair dryer

Bathrobes

Private bathroom

Sleeps 3
2 Twin Beds

1 King Bed View

Exceptional

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Separate bathtub and shower

Hair dryer

Bathrobes

Private bathroom

Sleeps 3
1 King Bed

Family Friendly Deluxe Room

Sleeps 2

Family Friendly Deluxe Room

Sleeps 2

Club Twin Room

Sleeps 2

Apartment, 2 Bedrooms

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

2 bedrooms

Separate bathtub and shower

Hair dryer

Bathrobes

2 bedrooms
Sleeps 5
1 King Bed and 2 Twin Beds

Suite (Chairman)

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Separate bedroom

Separate bathtub and shower

Hair dryer

Bathrobes

1 bedroom
Sleeps 5
1 King Bed and 2 Twin Beds

Presidential Suite

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Separate bedroom

Separate bathtub and shower

Hair dryer

Bathrobes

1 bedroom
Sleeps 3
1 King Bed

Presidential Suite

Sleeps 3

Deluxe Room - Double Occupancy

Sleeps 2

Family Suite

Sleeps 3

2 Twin Bed

Sleeps 2

Family Deluxe Room (Double Bed)

Sleeps 2

Family Room (2 Beds)

Sleeps 4

Family Room (Grand Twin Bed Room + Deluxe King Bed Room)

Sleeps 4

Cherry Maruko Deluxe Family Room

Sleeps 2

Ultraman Family Suite

Sleeps 2

Grand Executive Suite

Sleeps 2

Grand Suite

Sleeps 2

Grand Club Deluxe Room

Sleeps 2

Club King Room

Sleeps 2

Grand Deluxe Room

Sleeps 2

Family-friendly Family Room

Sleeps 2

Grand Suite · Living Grand

Sleeps 2

Grand Executive Suite · Living Grand

Sleeps 2

Club Family One-Bedroom Apartment

Sleeps 2

One king bed view

Sleeps 2

Two twin beds view

Sleeps 2

About the neighborhood

1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000

What's nearby

The MixC Shopping Mall - 6 min walk - 0.6 km
Shenzhen Grand Theater - 11 min walk - 1.0 km
Dongmen Pedestrian Street - 18 min walk - 1.6 km
Huaqiangbei - 2 min drive - 2.1 km
Luohu Port - 5 min drive - 1.8 km

Getting around

Ludancun Station - 6 min walk
Shenzhen Station - 17 min walk
Shenzhen Intl. Airport (SZX) - 37 min drive

Restaurants

‪La Terrazza - ‬7 min walk
‪尚连越泰料理 LIAN - ‬3 min walk
‪迎喜皇宫 - ‬4 min walk
‪The Grand Club - ‬6 min walk
‪蓉悦川菜 Rong Yue Sichuan Cuisine Restaurant - ‬3 min walk

About this property

Grand Hyatt Shenzhen

Luxury hotel near The MixC Shopping Mall

Located close to Luohu Port and Dongmen Pedestrian Street, Grand Hyatt Shenzhen provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a massage, Ayurvedic treatments, and hydrotherapy at the onsite spa. Be sure to enjoy a meal at the 5 on-site restaurants, including breakfast, brunch, lunch, and dinner. Yoga classes are offered at the gym; the property also has 2 bars, a business center, and a steam room. Guests can connect to free in-room WiFi.

Additional perks include:

An outdoor pool along with sun loungers
Free self parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
Concierge services, wedding services, and luggage storage

Room features

All 471 individually decorated rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.

Extra conveniences in all rooms include:

Bathrooms with separate tubs/showers and hair dryers
40-inch LED TVs with cable channels
Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

Pool
Spa
Parking included
Free WiFi

P8,475 total

includes taxes & fees

Nov 30 - Dec 1

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Free self parking on site

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
2 bars/lounges
5 restaurants
A coffee shop/cafe
Couples/private dining

Restaurants on site

Belle-Vue Grill
China Lodge
La Terrazza
Sugar Box
The Show Kitchen

Things to do

Designer stores
Full-service spa
Gym
Outdoor pool
Shopping mall
Steam room
Yoga classes

Family friendly

Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

13 meeting rooms
29,805 square feet of conference space
Business center

Outdoors

Pool loungers

Full-service spa

13 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Facials
Hydrotherapy
Manicures/pedicures
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator (40 inch wide door)
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (30 inches high)
Wheelchair-width doorways

More

1 building
38 floors
Banquet hall
Built in 2009
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathrobes
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

40-inch LED TV with cable channels
iPod dock

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Restaurant dining guides

More

Air conditioning
Desk
Free daily newspapers
Individual decor
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 408 per day

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately CNY 218 per person
Airport shuttle fee: CNY 700 per vehicle (one-way)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 408 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires guests to wear swimming caps while in the pool.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Shenzhen

Grand Hyatt Shenzhen Hotel

Shenzhen Grand Hyatt

Grand Hyatt Shenzhen Hotel Shenzhen

Grand Hyatt Shenzhen Hotel

Grand Hyatt Shenzhen Shenzhen

Grand Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Grand Hyatt Shenzhen have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Hyatt Shenzhen?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Shenzhen on Nov 30, 2025 start from P 6,738.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Hyatt Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hyatt Shenzhen?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hyatt Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 700 per vehicle applies.

Where is Grand Hyatt Shenzhen located?

Located in Luohu, this luxury hotel is within 1 mi (2 km) of The MixC Shopping Mall, Dongmen Pedestrian Street, and Luohu Port. Huaqiangbei and Shenzhen Convention and Exhibition Center are also within 6 mi (10 km). Ludancun Station is 6 minutes by foot and Grand Theater Station is 10 minutes.

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Grand Hyatt Shenzhen Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

10/10 Excellent

Elizabeth

Nov 6, 2025

Liked: Cleanliness, property conditions & facilities

Hotel is a newer hotel. Room was spacious and clean. Staffs are polite and helpful. Location is great, connects to an indoor mall which is very helpful when hot weather that you don’t want to be out under the sun.

Stayed 3 nights in Oct 2025

10/10 Excellent

warren

May 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great Hotel close to great shopping best area

Stayed 2 nights in Apr 2025

10/10 Excellent

Delphine

Mar 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful place and beautifully designed.

Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Mar 13, 2023

Liked: Staff & service, amenities, property conditions & facilities

Very goofd location, close to border and the hotel staff is very friendly and helpful

Stayed 1 night in Mar 2023

10/10 Excellent

WAI YAN

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super good!

Stayed 1 night in Apr 2025

8/10 Good

jesus calderon

May 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The cleaning staff was amazing. Check in staff wonderful Breakfast staff managers hostess horrible they gave bill at beginning of eating out meal. Cooks were great We were charged 2 meals as we were 3 guests 2 rooms

Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and has a nice shopping mall next to it

The room is very good. TV is huge. The toilet has both bath top and rain forecast shower. Service is good too. Staff is very polite.

Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Oct 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location (close to shopping malls) and friendly & helpful staff. Special thanks to Francis & Harry (Concierge) for their outstanding support.

Stayed 2 nights in Oct 2024

10/10 Excellent

Ava

Mar 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel being well maintained. Really love the rooms and most of things about this hotel

Stayed 2 nights in Mar 2024

10/10 Excellent

Joey

Nov 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 3 nights in Oct 2024

10/10 Excellent

Casey

Dec 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is luxurious to my satisfaction for the price point. The staffs generally carry themselves professionally. I am appreciative for their effort to ship back the item I left in the room.

8/10 Good

irene

Jan 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had other 5-stor hotel options in Shanzhen but I stick to Grand Hyatt for its amazing spa setting and its convenient location. I love it’s connected to a giant mall so I can just walk over for great dining options. It’s high end and quiet, though it is probably less grand than the other new 5-star hotels around. I highly recommend this place and will def stay here again and again- and you must see the spa and be wowed.

Stayed 2 nights in Jan 2024

6/10 Okay

Peter Paul

Dec 8, 2023

Liked: Staff & service, property conditions & facilities, room comfort

Fine hotel

The hotel is fine, staff is warm and welcome but the room had a strange smell. It is not the Grand Hyatt Hong Kong but all fine

Stayed 1 night in Dec 2023

6/10 Okay

Matt

Jul 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Ok. Second stay here. Big hotel. Love the bar on 38th floor Breakfast. Best in shenzhen. Location excellent. Staff excellent. My only frustration is the bizarre lift configuration. Like 3 separate lifts you need to take in some cases. Hotel designed this way so cannot fix. The air con doesn’t cope with the heat. Even at lowest point it cannot coo effectively. Two other business companions said the same thing. I would stay here again because of the positives outweigh the negatives.

Stayed 2 nights in Jul 2025

6/10 Okay

Pik Kwan

Feb 13, 2024

Liked: Cleanliness, staff & service

I consider overall is not bad, will rank higher if the bedding is better. The pillow is soft like nth when sleeping on it and the mattress lacks proper firmness.

Stayed 1 night in Feb 2024

6/10 Okay

Anne

Mar 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Big bath room but not well situated within the room. Both my husband and I literally walked right into the glass. A suggestion would be to put strips on the glass so it’s more visible. Internet is very very slow to the point it doesn’t work most of the time. Management should look into that.

Stayed 2 nights in Feb 2025

8/10 Good

Beth

Nov 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Something else

Stayed 3 nights in Oct 2025

10/10 Excellent

Kwan Yin

Oct 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice

Stayed 1 night in Oct 2025

10/10 Excellent

SHUK YI

Oct 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

整體很好。但酒店對面有地盤，早上7點開始動工，稍為有點燥音。

Stayed 1 night in Oct 2025

2/10 Terrible

Hock Neo

Oct 2, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a fall before the trip & the Hotel did not want to refund my bookings for me & my family. As a family we will never stay in any of the Hyatt Hotels around the world. The Conrad HK refunded our bookings. Hyatt did not & ignored my pleas through Expedia. Reservations Manager did a poor job of no support. I will write in with a poor report for your hotel.

Stayed 3 nights in Sep 2025

10/10 Excellent

Yuk Lung

Sep 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

整潔. 服務好，員工有禮

Stayed 2 nights in Sep 2025

8/10 Good

Yew Meng

Sep 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is link with Mix C mall

Stayed 3 nights in Sep 2025

10/10 Excellent

SHUNCHIEH

Aug 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Connected to Luo Hu MixC shopping mall (not the same as the one in Nan Shan). Very convenient for shopping. Breakfast buffet also great. But try to book rooms in higher floors as there seems to be construction nearby and there may be noise even during the the weekend.

Stayed 1 night in Aug 2025

10/10 Excellent

ISABEL

Jul 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel muy moderno, personal muy amable que habla Inglés, cuarto muy cómodo, el buffet de comida y el de cena son excelentes

Stayed 2 nights in Jul 2025

6/10 Okay

KYOKO

Jul 21, 2025

Disliked: Staff & service, property conditions & facilities

フロントが33Fで部屋は下層、外出時に部屋からEntranceまで、エレベーターを乗り換え、チェッるのは不便でした。

Stayed 2 nights in Jul 2025

Grand Hyatt Shenzhen

Choose dates to view prices

Photo gallery for Grand Hyatt Shenzhen

Wonderful

Elegant escape with stunning city views

Popular amenities

Get more when you're a member

Room options

Check availability for these dates

View all photos for Premier Suite

Premier Suite

View all photos for 1 King Bed

1 King Bed

View all photos for 1 King Bed Club Access

1 King Bed Club Access

Highlights

View all photos for 1 King Bed Club Access Deluxe

1 King Bed Club Access Deluxe

Highlights

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe

Highlights

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Grand Suite

Highlights

View all photos for 1 King Bed

1 King Bed

Highlights

View all photos for 2 Twin Beds

2 Twin Beds

Highlights

View all photos for Apartment, 1 Bedroom (with club access)

Apartment, 1 Bedroom (with club access)

Highlights

View all photos for 2 Twin Beds Club Access

2 Twin Beds Club Access

Highlights

View all photos for Executive Suite

Executive Suite

Highlights

View all photos for Premier Suite

Premier Suite

Highlights

View all photos for Twin Beds View

Twin Beds View

Highlights

View all photos for 1 King Bed View

1 King Bed View

Highlights

View all photos for Family Friendly Deluxe Room

Family Friendly Deluxe Room

View all photos for Family Friendly Deluxe Room

Family Friendly Deluxe Room

View all photos for Club Twin Room

Club Twin Room

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

View all photos for Suite (Chairman)

Suite (Chairman)

Highlights

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Presidential Suite

Highlights

View all photos for Presidential Suite

Presidential Suite

View all photos for Deluxe Room - Double Occupancy

Deluxe Room - Double Occupancy

View all photos for Family Suite

Family Suite

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2 Twin Bed

View all photos for Family Deluxe Room (Double Bed)

Family Deluxe Room (Double Bed)

View all photos for Family Room (2 Beds)

Family Room (2 Beds)

View all photos for Family Room (Grand Twin Bed Room + Deluxe King Bed Room)

Family Room (Grand Twin Bed Room + Deluxe King Bed Room)

View all photos for Cherry Maruko Deluxe Family Room

Cherry Maruko Deluxe Family Room