Grand Hyatt Shenzhen

5.0 star property
Luxury hotel with 5 restaurants connected to a shopping center in Shenzhen

Choose dates to view prices

Photo gallery for Grand Hyatt Shenzhen

Outdoor pool, sun loungers
City view from property
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
2 bars/lounges
Grand Hyatt Shenzhen offers shopping convenience and relaxation. Enjoy spa treatments, yoga classes, and meals at five restaurants. The hotel features an outdoor pool and free self-parking, all near Luohu Port.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Parking included
The current price is P6,202
P7,232 total
includes taxes & fees
Oct 8 - Oct 9

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Room options

Available filters for rooms
Showing 40 of 40 rooms

Premier Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Bathrobes
Hair dryer
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Bathrobes
Hair dryer
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Bathrobes
Hair dryer
Separate bathtub and shower
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

2 Twin Beds Club Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Bathrobes
Hair dryer
Separate bathtub and shower
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

1 King Bed View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Bathrobes
Hair dryer
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

Twin Beds View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Bathrobes
Hair dryer
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

Apartment, 1 Bedroom (with club access)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Bathrobes
Hair dryer
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

1 King Bed Club Access Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Bathrobes
Hair dryer
Separate bathtub and shower
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed Club Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Bathrobes
Hair dryer
Separate bathtub and shower
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Bathrobes
Hair dryer
Separate bathtub and shower
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

1 King Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Bathrobes
Hair dryer
Separate bathtub and shower
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Bathrobes
Hair dryer
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Chairman)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Bathrobes
Hair dryer
Separate bathtub and shower
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Apartment, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
2 bedrooms
Bathrobes
Hair dryer
Separate bathtub and shower
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Presidential Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Bathrobes
Hair dryer
Separate bathtub and shower
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Twin Room

  • Sleeps 2

1 King Bed

  • Sleeps 2

Family Room (Grand Twin Bed Room + Deluxe King Bed Room)

  • Sleeps 4

Premier Suite

  • Sleeps 2

Deluxe Room - Double Occupancy

  • Sleeps 2

Presidential Suite

  • Sleeps 3

Family Deluxe Room (Double Bed)

  • Sleeps 2

One king bed view

  • Sleeps 2

Club King Room

  • Sleeps 2

Two twin beds view

  • Sleeps 2

Family Room (2 Beds)

  • Sleeps 4

Club Family One-Bedroom Apartment

  • Sleeps 2

Family Suite

  • Sleeps 3

Cherry Maruko Deluxe Family Room

  • Sleeps 2

Grand Suite

  • Sleeps 2

Family Friendly Deluxe Room

  • Sleeps 2

Grand Executive Suite

  • Sleeps 2

Grand Deluxe Room

  • Sleeps 2

Family Friendly Deluxe Room

  • Sleeps 2

Grand Club Deluxe Room

  • Sleeps 2

Ultraman Family Suite

  • Sleeps 2

2 Twin Bed

  • Sleeps 2

Family-friendly Family Room

  • Sleeps 2

Grand Executive Suite · Living Grand

  • Sleeps 2

Grand Suite · Living Grand

  • Sleeps 2
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About the neighborhood

Map
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000

What's nearby

  • The MixC Shopping Mall - 6 min walk - 0.6 km
  • Dongmen Pedestrian Street - 18 min walk - 1.6 km
  • Huaqiangbei - 2 min drive - 2.1 km
  • Luohu Port - 5 min drive - 1.8 km
  • Huanggang Border Crossing - 6 min drive - 6.2 km

Getting around

  • Ludancun Station - 6 min walk
  • Shenzhen Station - 17 min walk
  • Shenzhen Intl. Airport (SZX) - 37 min drive

Restaurants

  • ‪尚连越泰料理 LIAN - ‬3 min walk
  • ‪The Grand Club - ‬6 min walk
  • ‪La Terrazza - ‬7 min walk
  • ‪迎喜皇宫 - ‬4 min walk
  • ‪Blue Bottle Coffee - ‬4 min walk

About this property

Grand Hyatt Shenzhen

Luxury hotel near The MixC Shopping Mall
Located close to Luohu Port and Dongmen Pedestrian Street, Grand Hyatt Shenzhen provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in aromatherapy, a body wrap, and a body scrub at the onsite spa. Be sure to enjoy a meal at the 5 on-site restaurants, including breakfast, brunch, lunch, and dinner. Yoga classes are offered at the gym; the property also has 2 bars, a business center, and a steam room. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and ATM/banking services
  • Massage treatment rooms, 13 meeting rooms, and a 24-hour front desk
Room features
All 471 individually decorated rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and hair dryers
  • 40-inch LED TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Belle-Vue Grill
  • China Lodge
  • La Terrazza
  • Sugar Box
  • The Show Kitchen

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 29,805 square feet of conference space
  • Business center

Outdoors

  • Pool loungers

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-width doorways

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 218 per person
  • Airport shuttle fee: CNY 700 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear swimming caps while in the pool.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Shenzhen
Grand Hyatt Shenzhen Hotel
Shenzhen Grand Hyatt
Grand Hyatt Shenzhen Hotel Shenzhen
Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Grand Hyatt Shenzhen have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Hyatt Shenzhen?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Shenzhen on Oct 8, 2025 start from P 6,202.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Shenzhen?

Self parking is free at this property.

What time is check-in at Grand Hyatt Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hyatt Shenzhen?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hyatt Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 700 per vehicle applies.

Where is Grand Hyatt Shenzhen located?

Located in Luohu, this luxury hotel is within 1 mi (2 km) of The MixC Shopping Mall, Dongmen Pedestrian Street, and Luohu Port. Huaqiangbei and Shenzhen Convention and Exhibition Center are also within 6 mi (10 km). Ludancun Station is 6 minutes by foot and Grand Theater Station is 10 minutes.

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Reviews

Grand Hyatt Shenzhen Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 355 out of 543 reviews
Rating 8 - Good. 139 out of 543 reviews
Rating 6 - Okay. 30 out of 543 reviews
Rating 4 - Poor. 8 out of 543 reviews
Rating 2 - Terrible. 11 out of 543 reviews

Reviews

8/10 Good

Yew Meng

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is link with Mix C mall
Stayed 3 nights in Sep 2025

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy moderno, personal muy amable que habla Inglés, cuarto muy cómodo, el buffet de comida y el de cena son excelentes
Stayed 2 nights in Jul 2025

10/10 Excellent

warren

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel close to great shopping best area
Stayed 2 nights in Apr 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

A fantastic business hotel in close proximity to restaurants and shopping mall.... great views !
Stayed 1 night in Jun 2025

10/10 Excellent

YIU CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置超方便,附近很多不錯的餐廳及cafe。酒店前台員工有禮親切,本來安排的房間有点面向工地,及後馬上為我安排另一間景觀更好及寧靜的房間。入住的那天是太太的生日,更為她準備了蛋糕,味道不錯。自助早餐也很出色。下次再去深圳過夜的話,君悅都會是首選。
Stayed 1 night in Jun 2025

10/10 Excellent

Pui Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的服務 體驗
Stayed 1 night in Jun 2025

10/10 Excellent

Huanshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the classic Chinese styled room layout. Staff were very friendly and helpful. Excellent stay overall.
Stayed 1 night in Jun 2025

10/10 Excellent

SHUNCHIEH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to Luo Hu MixC shopping mall (not the same as the one in Nan Shan). Very convenient for shopping. Breakfast buffet also great. But try to book rooms in higher floors as there seems to be construction nearby and there may be noise even during the the weekend.
Stayed 1 night in Aug 2025

10/10 Excellent

Winnie Wei Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect environment
Stayed 1 night in Jun 2025

10/10 Excellent

WAI YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good spot to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

LUM WAI CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一流,超貼心
Stayed 1 night in May 2025

10/10 Excellent

CHUEN SUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體滿意
Stayed 1 night in May 2025

8/10 Good

jesus calderon

Liked: Cleanliness, amenities, property conditions & facilities
The cleaning staff was amazing. Check in staff wonderful Breakfast staff managers hostess horrible they gave bill at beginning of eating out meal. Cooks were great We were charged 2 meals as we were 3 guests 2 rooms
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

賓至如歸 物超所值

員工服務態度親切優良,因應太太生日,不但提早安排入住,還悉心佈置了房間。翌日房間冷氣雖然出現問題,惟嘉賓軒接待小姐反應迅速,即時為我升級了客房,非常窩心。客房寬敞舒適寧靜,設備新穎齊全。嘉賓軒寬敞優雅,食物甚為豐富美味。購物方便,商場、食肆等近在咫尺。性價比很高,高度值得推薦。
Stayed 3 nights in Apr 2025

10/10 Excellent

Joelle

Liked: Cleanliness, property conditions & facilities
Staff are very helpful, room in great condition and accessible location
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務很好!整體環境不錯!
Stayed 4 nights in Jan 2025

6/10 Okay

KYOKO

Disliked: Staff & service, property conditions & facilities
フロントが33Fで部屋は下層、外出時に部屋からEntranceまで、エレベーターを乗り換え、チェッるのは不便でした。
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simplemente estraordinario
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely outstanding property, and the best high quality staff! Highly recommend this property, and I will return on my next visit! The only thing that needs to be corrected, is allowing children in the grand lounge (executive lounge) during cocktail hours. The guideline for most 5-star hotel lounges is no children under 12 during the cocktail hours.
Stayed 6 nights in May 2025

10/10 Excellent

FERDI

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and beautifully designed.
Stayed 1 night in Mar 2024

10/10 Excellent

SURAJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, had a wonderful 4 nights!
Stayed 4 nights in Nov 2023

10/10 Excellent

Jhong-Sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

入住體驗

這價格體驗入住很值得,總共入住4晚,除了第二晚熱水不熱,吹風機吹不到10秒停機外,其餘都很棒
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Quiet rooms huge breakfast. But the worse thing is their coffee. McDonald’s is the best.
Stayed 2 nights in Jan 2025