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Genpla Hotel Shenzhen Qianhai

4.5 star property
Luxury hotel with 2 restaurants and a 24-hour fitness center

Choose dates to view prices

Genpla Hotel Shenzhen Qianhai offers a refined experience in Nanshan with Asian dishes and convenient shopping on-site. Guests can enjoy reading in the library or workouts in the 24-hour gym. Visitors consistently praise the staff's exceptional attention to detail.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Gym
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Down comforters, pillowtop beds, desk, laptop workspace

Standard Single Room

Highlights

Air conditioning
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Down duvet
Hair dryer
Rainfall showerhead
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Down comforters, pillowtop beds, desk, laptop workspace

Standard Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Down duvet
Hair dryer
Rainfall showerhead
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Single Room

Down comforters, pillowtop beds, desk, laptop workspace

Superior Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Down duvet
Hair dryer
Rainfall showerhead
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Down comforters, pillowtop beds, desk, laptop workspace

Superior Twin Room

Highlights

Air conditioning
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Down duvet
Hair dryer
Rainfall showerhead
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
Guiwan 4th Road No. 99, Shenzhen, Guangdong, 518000

What's nearby

  • Xin'an Nantou Ancient City - 8 min walk - 0.7 km
  • Qianhai International Conference Center - 19 min walk - 1.6 km
  • Zhongshan Park - 3 min drive - 2.8 km
  • Nanshan Flower Park - 3 min drive - 2.8 km
  • Shenzhen University - 3 min drive - 2.8 km

Getting around

  • Xili Railway Station - 8 min drive
  • Liyumen Station - 8 min walk
  • Shenzhen Intl. Airport (SZX) - 28 min drive

Restaurants

  • ‪横屋·駅前拉面 - ‬16 min walk
  • ‪混果汁 - ‬16 min walk
  • ‪海月百味馆（前海店） - ‬10 min walk
  • ‪前海詠藜園1947 - ‬3 min drive
  • ‪Pizza Hut 必胜客 - ‬8 min walk

About this property

Genpla Hotel Shenzhen Qianhai

Luxury hotel near Window of the World
Consider a stay at Genpla Hotel Shenzhen Qianhai and take advantage of shopping on site, a coffee shop/cafe, and a library. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. In addition to laundry facilities and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), multilingual staff, and smoke-free premises
  • Coworking spaces, luggage storage, and a vending machine
Room features
All 336 rooms have comforts such as free international calls and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch LCD TVs with satellite channels
  • Wardrobes/closets, housekeeping, and electrical adapters/chargers

Similar properties

Reception
JEN Shenzhen Qianhai By Shangri-La
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 144 reviews
The price is P4,904
P5,718 total
includes taxes & fees
Dec 7 - Dec 8
JEN Shenzhen Qianhai By Shangri-La

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: CNY 68 for adults and CNY 34 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 星璞·前海湾餐厅
  • 星璞·深圳湾餐厅

Things to do

  • 24-hour gym
  • Books
  • Library
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 4,090 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 22 floors
  • Built in 2019
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 34 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Genpla Shenzhen Qianhai
Genpla Hotel Shenzhen Qianhai Hotel
Genpla Hotel Shenzhen Qianhai Shenzhen
Genpla Hotel Shenzhen Qianhai Hotel Shenzhen

Frequently asked questions

Is Genpla Hotel Shenzhen Qianhai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Genpla Hotel Shenzhen Qianhai?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Genpla Hotel Shenzhen Qianhai?

Check-out is at noon.

Where is Genpla Hotel Shenzhen Qianhai located?

Located in Nanshan, this luxury hotel is within 1 mi (2 km) of Xin'an Nantou Ancient City, Nanshan Flower Park, and Qianhai International Conference Center. Zhongshan Park and Shenzhen University are also within 2 mi (3 km). Liyumen Station is 8 minutes by foot and Daxin Station is 15 minutes.

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Genpla Hotel Shenzhen Qianhai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 55 reviews
Rating 8 - Good. 14 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yujie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to subways and 3 big malls (5mins walking)
Stayed 5 nights in Aug 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jun 2025

8/10 Good

Yuet Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

6/10 Okay

Kin Fai

Liked: Cleanliness, staff & service
No swimming pool，no photo taking allowed in the library.
Stayed 1 night in Sep 2024

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
The quality of breakfast not so good.
Stayed 2 nights in Nov 2024

8/10 Good

Sau Kuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jun 2024

10/10 Excellent

ADELA CHING YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the hotel it’s quite new from its facilities. The room is clean, and they have hardwood floors instead of carpets which I prefer. Staff are friendly. The hotel is very close by a large mall, around 3 mins walk. Don’t expect much view from the room, it’s mainly surrounded by roads. Sound proof though, can’t hear the traffic at all. The only thing I didn’t like was the scent of the body wash. The shampoo and conditioner smells ok but the body wash smells a bit weird. I ended up using shampoo to wash my body. Also I didn’t like they use refillable bottles for body wash, shampoo and conditioner where guests can open up the bottles themselves. It’s good for the environment for not using one time use plastics but it makes me feel like it’s not as sanitary. Overall the hotel is good. Clean, good price, close to the mall the restaurants. I’d stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

stella yuklan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常滿意的酒店

這洒店的工作人員是用心去工作，我在退房後在大堂候車，看到大堂處理行李員工，處理客人之間事情非常有禮和快捷，我等網約車司機找地點有小問題，我找前台的服務員幫忙，一位年輕人，他馬上幫助拍照片send去司機，還幫忙拿行李出門，非常感謝，早餐時也看到有經理巡視餐廳，員工清潔俾其他酒店更好，房間清潔也十分到位，下次到深圳一定住回這家酒店
Stayed 2 nights in May 2025

6/10 Okay

Shu Pui Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體來講滿意，但最簡單都沒有咖啡粉提供
Stayed 1 night in Apr 2025

8/10 Good

Pak yan Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通便利职员主动有礼
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店服務很好，員工好有禮貌！酒店設施很好，提議洗手間應供應洗水液及細毛巾！ 享用早餐時，餐廳員工態度一流，主動提出幫忙！
Stayed 1 night in Mar 2025

6/10 Okay

Shu Pui Simon

Liked: Cleanliness, staff & service, property conditions & facilities
最基本咖啡粉沒有提供要通知職員才俾你另外沖涼熱水水力不足
Stayed 1 night in Feb 2025

10/10 Excellent

Yin Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦

非常棒！地點都算方便，地鐵站就在酒店門口，旁邊也有萬象前海商場，吃喝方便！這次入住還有升級，最意想不到的是，評論酒店後還有精美書籤🤓
Stayed 2 nights in Feb 2025

10/10 Excellent

Wai Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
首先感謝服務員（肖莉），她的服務殷勤細心。酒店質素真係要俾10分。如果真係要彈， 只是取房時間延遲。但酒店都好識做，延遲三點先退房。
Stayed 2 nights in Jan 2025

6/10 Okay

Yiu Wah Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐變差了連排骨都沒有，火箭菜也沒有
Stayed 1 night in Oct 2024

4/10 Poor

Yiu Wah Tony

Liked: Cleanliness, staff & service, room comfort
早餐差了很多，連蒸排骨，火箭菜都沒了。太沒意思了
Stayed 1 night in Oct 2024

10/10 Excellent

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

優質的酒店

環境乾淨，衛生，早餐律很豐富
Stayed 1 night in Aug 2024

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities
非常好，地點優越！會考慮再次入住
Stayed 2 nights in Aug 2024

10/10 Excellent

Tsui hung vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔、職員有禮
Stayed 2 nights in Aug 2024

10/10 Excellent

Yiu Wah Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

設備很新

張Jason服務很好，酒店不錯，早餐丰富
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

悠閒必選

寧靜舒適，交通方便，鄰近有三個商場，購物及美食很多選擇👍
Stayed 1 night in Jul 2024

10/10 Excellent

SZE SZE

Liked: Cleanliness, staff & service, property conditions & facilities
因為訂多間房間而且入住長短有不同，所以分配入住安排比較複雜 。 前台職員 Leo非常耐心，用了近30分鐘幫助我們處理 。最後還贈送生果盤到我們每一間房間，服務非常周到。服務非常周到
Stayed 1 night in Jun 2024

10/10 Excellent

WAI FAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
説实話，這酒店周邊方便，非常近地铁站，房间很大又乾淨，床铺舒適。早餐多款色，味道不错。附近又有萬象前海等商場。員工有礼。下次去前海那边会再入住。
Stayed 1 night in May 2024

10/10 Excellent

KIT MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間乾淨清潔, 空間大,,對面就是地鐵站
Stayed 1 night in Apr 2024