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"I recently stayed at The Westin Bund Center, Shanghai, and had an exceptional experience. The property is beautifully maintained, with every area feeling clean, modern, and welcoming. The hotel’s location is outstanding—close enough to walk to many major tourist attractions, yet set just far enough from the busiest parts of the city to provide a peaceful retreat at the end of the day. What truly sets this hotel apart is the staff. Everyone I encountered was friendly, motivated, and genuinely dedicated to providing great service. The team at the Westin Club Lounge deserves special recognition for their attentiveness and professionalism. I would especially like to highlight Gloria Ma, whose warm hospitality and exceptional service made my stay even more memorable. Overall, I highly recommend The Westin Bund Center for anyone visiting Shanghai. It’s a perfect combination of comfort, convenience, and outstanding service. I look forward to staying here again on my next trip."

"Excellent location. Greate customer service "

"Great room and great staff"

"Clean room and staff are great!"

"Liked the rotating restaurant on the top, great room with nice views. Clean!"

"Room was spotless. Staff was so helpful. Breakfast was great."

"Thanks to the entire staff from check-in to check-out, at the gym, pool, and on 17 who provided warm, friendly professionalism during a busy and challenging time."

"An amazing stay! I got upgraded to a room with a better river view and the perfect view of the bund.The hotel is a few minutes walk from the bund and the river yet super quiet. Everything was clean, smelt fresh, and was the most at home I felt in a hotel (I been to quite a few). The staff was helpful especially those at the restaurant Fifty 8 shout out to Carrie who was our server! Even the ayi (cleaning lady) was super nice, she found out I spoke Mandarin and was telling me about her hometown of Henan. The room service was delicious and I ordered basically everyday. This was my first time choosing MO and now I am officially a fan!"

"We were very satisfied with our stay at the Grand Hotel. The location was excellent, and the service was superb. We highly recommend it."