Serrat Hotels

"Small room with old carpet"

"We were surprised that the sheets and pillows were provided separately and we had to put them on ourselves. The pillows were low quality and flat. The location is convenient though not walkable to a lift. The pool closes at 19:00 so don’t expect to go after dinner. "

"What a lovely setting, friendly staff and fantastic hospitality, we will certainly be back and next time we will stay longer."

"Good overall option to access resort. Beds are terrible and uncomfortable. Would need to improve confort related to that."

"Cute cycling-themed hotel. Great-sized room, excellent condition, quiet and comfortable. We did have some issues with Wi-Fi connectivity. And noting parts of the hotel are being renovated so we couldn't use the shared spaces. A mini fridge in the room would be an excellent addition."

"Poor cleanliness, unhelpful staff "

"This is a very nice hotel next to a beautiful park with a small lake. The rooms are very nice and the staff is excellent, friendly and accommodating. There is a very good restaurant onsite and parking is conveniently onsite."

"The lunch menu is outstanding. "

"The check-in experience was a bit challenging since the staff only spoke French, but things improved significantly when the front desk lady used her cellphone to translate, which made the process smooth and comfortable. The breakfast was good, and the location was perfect for us — we were visiting Andorra and also wanted to explore parts of the French Pyrenees. The only inconvenience was that the rooms didn’t have air conditioning. However, the outside temperature was pleasant enough to enjoy a nice breeze in the room."