Sapiston Hotels

"Everything we needed for a short stay in Bury St.Edmunds. Polite welcoming staff, clean modern room and wonderful breakfast."

"A good experience from the get go. Good friendly and informative check in and went the extra mile over dining. Room was spacious and well appointed."

"Very pleasant, great breakfast, good food and bar."

"Clean room, parking avaliable and breakfast was ok."

"Lively room with delicious food in the restaurant"

"We stayed here over a bank holiday weekend for Spa break. We were disappointed with immediately after arrival on the day, were shown the leisure/spa facilities of the hotel, which we thought was the spa in the pics, we were not advised otherwise. Spoiler alert, the actual spa isn’t in the same premises, the one on the premises is pretty much like a local leisure centre with tired facilities. We only found the next day that we had to leave the premises to go to the actual spa after my husband took his laptop to the reception showed pics of the spa from here said, it doesn’t look like this here, that’s when they decided to say oh you wanted to go here, that’s over there (pointing at another building across the street) to cut a long story short we wasted our first day wondering where the hell is the spa. The only redeeming element was the bar downstairs specifically Joshua & Paul, they really made us feel very welcome and looked after us throughout the evening. Also the next we finally went to the spa across the street and it was absolutely fantastic, the spa team even gave us a little present to say sorry for the confusion."

"A thoroughly enjoyable stay. As always, the staff were smashing."

"was O.K but the place needs some TLC"

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