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Mercure São Paulo JK

3.5 star property
Travelers can enjoy cocktails on the terrace before exploring JK Iguatemi Shopping Mall, then return for outdoor dining with peaceful city views

Choose dates to view prices

Located in São Paulo's center, Mercure São Paulo JK offers a lively urban retreat. Enjoy Italian dishes at Família Castro restaurant or relax at the outdoor pool with sun loungers and umbrellas. The hotel's multilingual staff receives consistently positive reviews from visitors.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is P6,489
P6,813 total
includes taxes & fees
Jun 5 - Jun 6

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About this property

Mercure São Paulo JK

  • Hotel near JK Iguatemi Shopping Mall
  • Located close to Parque do Povo and Shopping Eldorado, Mercure São Paulo JK provides a terrace, a garden, and a bar. The on-site Italian cuisine restaurant, Família Castro, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi and a gym are available to all guests.
  • Other perks include:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Buffet breakfast (surcharge), self parking (surcharge), and a water dispenser
    • A 24-hour front desk, a front-desk safe, and meeting rooms
    • Luggage storage, a banquet hall, and an elevator
  • Room features
  • All 75 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • LCD TVs with cable channels
    • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 52 per person
  • Covered self parking fee: BRL 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure São Paulo JK have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure São Paulo JK?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Mercure São Paulo JK on Jun 5, 2026 start from P6,489, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure São Paulo JK pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for BRL 35 per night.

What time is check-in at Mercure São Paulo JK?

Check-in begins at 3:00 PM.

What time is check-out at Mercure São Paulo JK?

Check-out is at noon.

Where is Mercure São Paulo JK located?

Located in Itaim Bibi, this hotel is within a 15-minute walk of JK Iguatemi Shopping Mall and Parque do Povo. Ibirapuera Park and Shopping Eldorado are also within 3 mi (5 km). Sao Paulo Olympic Village Station is 8 minutes by foot and Sao Paulo Cidade Jardim Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 143 out of 372 reviews
Rating 8 - Good. 121 out of 372 reviews
Rating 6 - Okay. 71 out of 372 reviews
Rating 4 - Poor. 28 out of 372 reviews
Rating 2 - Terrible. 9 out of 372 reviews

Reviews

Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for business travels in the area There s a mall just across with shopping and dining options
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
relatively good place to stay near my work. Food variety for breakfast not the biggest, but its sufficient
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Patricia

Liked: Staff & service
Rooms are very small.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otima
Stayed 1 night in Oct 2023
Verified

8/10 Good

Jose Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

Corey

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were a little dated and didn’t seem to be as clean as they could be. Chips and dents in furniture and finishings of the room
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Alejandro

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel is ok, although everything is a bit old and worn down. The bed wasn't too comfortable. The service was not bad but not great. The reason I gave it 2 stars is because the price is too high for what you get.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Joan Manuel

Liked: Cleanliness
Disliked: Staff & service

Not worth the money.

Not worth the money. Reception not very service minded. Price quality you can find better in São Paulo. No shower indoor facilities around the pool for changing clothes. No towels. No sun in the pool
Stayed 1 night in May 2024
Verified

2/10 Terrible

Luiz Carlos Heller

Disliked: Cleanliness
Banheiro sujo sem limpeza. Um absurdo! Primeira vez que tenho situações como essa em um hotel.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

leonardo

Disliked: Staff & service, amenities
Quarto sem manutençao, ar condicionado fazia muito barulho e a recepção ignorou pedido de manutenção e troca de apto. Passei 3 dias sem dormir. Nao recomendo, nao volto
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Mariosan

Liked: Cleanliness, staff & service
Disliked: Amenities
definitivamente não entendo o valor da diária desse hotel, não vale o preço
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jose Doniseti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiquei satisfeito com minha estadia, tudo em ordem, confortável, recomento.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Andrea

Liked: Staff & service
Disliked: Cleanliness, amenities
Quarto minúsculo, com cheiro ruim. Sem amenidades. Problemas com a reserva com escolhido. Somente ponto positivo pelos funcionários da recepção que são muito educados e atenciosos
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Tudo bem! Apenas pedimos sabonete liquido e nao repuseram, mas fora isso, tudo ok. Quarto limpo e confortável
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alysson

Liked: Room comfort
Quarto grande
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos, mas não é nada de especial, apenas um lugar para passar a noite. Café da manhã bom, porém nada de especial.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Evaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lugar limpo e aconchegante
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Aline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Banheiro era um festival de mofo, ideal para quem procura por fungos… e nao tem alergia!!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom mas precisa de reforma!

Hotel bem localizado mas precisa de reforma.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Karina

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
NÃO TINHA UMA PESSOA PARA CARREGAR AS MALAS , RUA MUITO ESCURA, FALTA DE SEGURANÇA !
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Fernanda Rossini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ótimo!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização espetacular!!! Café da manhã excelente!!!!
Stayed 1 night in May 2025
Verified

10/10 Excellent

JAQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amamos o lugar e o Hotel é fantástico. O Hotel fica ao lado do Shopping JK e do teatro Claro Mais. Fomos bem recebidas e até adiantaram o nosso check In. Voltaremos com certeza.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muito bom!! Ótimo quarto! Televisão enorme!!! Ótimo banheiro! Excelente atendimento
Stayed 3 nights in Oct 2024