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Carménère eco Hotel

3.5 star property
Guests sip coffee or tea surrounded by verdant gardens before exploring the nearby art scene at this eco-friendly retreat in Plaza de Armas

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Carménère eco Hotel, in Plaza de Armas, offers a peaceful escape near Museo de Arte Popular Americano. Enjoy a breakfast buffet, relax at the spa or garden. Free in-room WiFi, library access, and dry cleaning ensure a comfortable stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from June 10 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 65000 per vehicle (maximum occupancy 2)
  • Nearby parking fee: CLP 20000 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Children 15 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Frequently asked questions

Is Carménère eco Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Carménère eco Hotel?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Carménère eco Hotel?

Check-out is at noon. Late check-out is available for a fee.

Does Carménère eco Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of CLP 65000 per vehicle applies.

Where is Carménère eco Hotel located?

Located in Providencia, this spa hotel is within 1 mi (2 km) of Museo de Arte Popular Americano and La Chascona. Plaza de Armas and Palacio de la Moneda are also within 2 mi (3 km). Bustamante Park Station is 8 minutes by foot and Baquedano Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 86 out of 108 reviews
Rating 8 - Good. 16 out of 108 reviews
Rating 6 - Okay. 2 out of 108 reviews
Rating 4 - Poor. 2 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

Reviews

Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay here, the staff was wonderful!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely small hotel with an attentive team. Breakfast was lovely.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in a bustling city. Great location and felt right at home.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to live here! Beautiful hotel, fabulous breakfast. Loved the little courtyard, which is open 24/7. There's even a wine cellar with a little tiny sauna. Amazing place to be pampered, definitely coming back.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very small boutique hotel located in a very nice neighborhood in Santiago, near a large park, and convenient for going downtown. Very friendly staff. The complementary wine glass was great, although a bit too generous. Nice garden to hang out after a day in the city.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location, excellent breakfast!
Stayed 8 nights in Oct 2023
Verified

10/10 Excellent

Glory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful little place with very friendly staff.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Russell James

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and quaint. We loved our stay here.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Place To Stay

Lovely, super friendly, homely hotel. Staff were superb - thank you!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated as if we were special guests throughout our stay, from the greeting upon arrival through the final checkout.
Verified

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and everything was perfect
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby the Barrio Italia which had lots of dinner options. Seemed like a nicer area than many other parts of Santiago.
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yay!

Lovely, helpful staff. All-day free tea bar available. Free welcome wine and charcuterie board. Lovely breakfast. Lots in walking distance, but a quiet, safe neighborhood. We loved our stay!
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Macarina is the Heart of this Hotel. She's an intelligent, hard worker. Anytime we needed information locating a place to we needed to be, she helped with the location. We would definitely recommend staying at this charming Hotel..
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort

Charming and Friendly

This hotel was very charming and quaint the staff are friendly and amazing! They go above and beyond to ensure you're comfortable and safe, and offer a tasty Chilean breakfast. The hotel itself is romantic, and rustic, bed and breakfast style, perfect for a stay close to all the main attractions while enjoying a safe neighborhood. And it's within walking distance to a lot of great restaurants and shops. There's just no A/C, fan only, but the room is clean and comfortable. Unfortunately I got sick during my time in Chile and they made sure I received medical attention and were more than accomodating with my dietary restrictions due to illness. I really recommend this hotel overall!
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calme et petit hôtel boutique très sympathique. Nous y retournerions sans hésiter.
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel pequeño con consciencia ecológica. El personal muy amable. El desayuno rico con un buen café. Un barrio tranquilo y seguro con cercanía al centro. Merece quedar varios días.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were massive riots 1/2 block from the hotel. Buildings and cars were being burned. Rocks and fire bottles thrown. Hundreds of police and firemen could not control the thousands of rioters. This was very unsafe and dangerous, so I had to check out about 3 hours after arrival. I am requesting a full refund of my prepaid amount.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Hrishikesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, some upgrades needed.

Great service, great staff. AC in room will be helpful and should fix creaking floors.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Businestrip

Liked: Cleanliness, staff & service
Very small hot rooms with much noise from adjoining rooms. No air conditioning
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar tranquilo, pessoal gentil, prestativo, prédio antigo com decoração de muito bom gosto, política do Hotel moderna, ecológica.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and very comfortable. We had a ground floor room which opened out onto the back garden which was lovely. There are several areas where you can sit and relax both inside and outside, including a wine cellar
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel MARAVILHOSO! O ponto principal é a cordialidade de todos os funcionários, fazem de tudo para que a estadia seja a mais perfeita possível. Destaque para o Sérgio, muito atencioso e simpático. O café da manhã é fantástico!! Comida orgânica, sucos diferenciados, preparo imediato. A localização é excelente, bairro tranquilo, próximo à restaurantes e estação de metrô. Se deseja ter uma experiência VIP e tranquilidade em sua estadia, fique no Carmenere.
Stayed 10 nights in Apr 2019
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Homely boutique hotel.

Homely boutique hotel in a very convenient location in a quiet area but close to restaurants and a pleasant walk into town. Excellent friendly staff. Would thoroughly recommend.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY ECO FRIENDLY AND VER Y CUTE ROOMES ARE BIT SMALL AND BATH TO SMALL FOR TWO PEOPLE TO OPERATE TOGETHER
Stayed 1 night in Jan 2019