Melrose - Hidden Port

2.0 star property
A peaceful haven awaits just steps from Zicatela Beach, where guests relax poolside while attentive staff members create a personalized experience

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Melrose - Hidden Port balances serenity with contemporary amenities. Travelers stay connected with in-room WiFi, refresh at the outdoor pool, and benefit from round-the-clock front desk assistance and concierge services that handle all the details.

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Kitchen
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Policies

Check-in

Check-in time starts at 2:00 PM

Late check-in subject to availability

Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: MXN 200 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Melrose - Hidden Port have a pool?

Yes, this property has an outdoor pool.

Is Melrose - Hidden Port pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Melrose - Hidden Port doesn't offer parking.

What time is check-in at Melrose - Hidden Port ?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Melrose - Hidden Port ?

Check-out is at 11:00 AM.

Where is Melrose - Hidden Port located?

Situated near the beach, this hotel is within 1 mi (2 km) of Zicatela Beach and Zicatela Market. Stone Arch of Zicatela and Punta Zicatela are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.8

5.4

Cleanliness

9.0

Amenities

5.4

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified

2/10 Terrible

Vivian

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
El lugar horrible, los baños no aparecen en las fotos, y es porque son horribles, no entiendo como ofrecen un hotel sin terminar una construccion de baños, habitacion sucia, ruidosa, ropa de cama deficiente, la ventana cerrada con un pedazo de playwood, la cocina con una construccion rustica y llena de polvo, no hay ni cortina de baño, ofrecen limpieza diaria, y no la hay. El peor lugar donde me he hospedado y el precio no va de acuerdo a lo q ofrecen.
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Fernando

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
No tiene televisión
Stayed 1 night in Jul 2024
Verified

8/10 Good

Fernanda

Liked: Staff & service
Stayed 2 nights in Aug 2024