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Smart Hotel Santa Lucía Cotzumalguapa

3.0 star property
Travelers can relax after shopping with dinner at La Ramona or drinks at the bar, then explore nearby attractions with peace of mind thanks to free self parking.

Choose dates to view prices

Located in a bustling shopping district, Smart Hotel Santa Lucía Cotzumalguapa is a practical base for visitors. Guests enjoy breakfast at La Ramona, cool off in the outdoor pool, and stay connected with in-room WiFi. The hotel also offers dry cleaning services and an on-site ATM.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
The current price is P5,068
P7,159 total
includes taxes & fees
Jun 21 - Jun 22
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About this property

Smart Hotel Santa Lucía Cotzumalguapa

  • Hotel in a shopping district
  • Take advantage of dry cleaning/laundry services, a bar, and conference space at Smart Hotel Santa Lucía Cotzumalguapa. The on-site restaurant, La Ramona, offers breakfast, brunch, lunch, dinner, and happy hour. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), luggage storage, and an elevator
    • A 24-hour front desk, smoke-free premises, and 2 meeting rooms
  • Room features
  • All 60 rooms offer comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and shampoo
    • TVs with cable channels
    • Daily housekeeping, desks, and phones

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GTQ 110 for adults and GTQ 110 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Smart Hotel Santa Lucía Cotzumalguapa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Smart Hotel Santa Lucía Cotzumalguapa?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Smart Hotel Santa Lucía Cotzumalguapa on Jun 21, 2026 start from P5,068, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Smart Hotel Santa Lucía Cotzumalguapa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Smart Hotel Santa Lucía Cotzumalguapa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Smart Hotel Santa Lucía Cotzumalguapa?

Check-out is at 11:00 AM.

Where is Smart Hotel Santa Lucía Cotzumalguapa located?

Situated in a shopping district, this hotel is 0.7 mi (1.1 km) from Museo Cultura Cotzumalguapa and 1.5 mi (2.4 km) from Bilbao Stones. El Baúl Hilltop Site and Museo El Baúl are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.2

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 39 out of 69 reviews
Rating 8 - Good. 16 out of 69 reviews
Rating 6 - Okay. 9 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

Reviews

Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe place!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities
Beautiful hotel and close to many shops. Very clean rooms and secure parking with a guard on location.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Dave

Liked: Amenities, property conditions & facilities
Very clean!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was so kind and fast to respond our concern, and the housekeeping personal i give then one 10 for the service.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness
Exelent
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place food was excellent and beds were so comfy !
Stayed 1 night in Sep 2025
Verified

8/10 Good

Georgina

Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness
They didnt add breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brandon Paz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Mathieu

Looks good from far,
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was amazing, excellent...everything nice
Stayed 1 night in Sep 2025
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar to noisy, I couldn’t rest until midnight
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Gabriela

Liked: Staff & service
Good service from the staff. Too much noise from other guests. The A/C in one of the rooms turned off during the night.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Nicolás

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price listed in the app was lower than what they charged me at the property.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Noisy. Impossible to sleep. No small towels. We ask for them, and they didn't give them to us. No mini fridge, no microwave, no hair dryer, no iron, light bulbs burnt out. Overall, the worst place I've ever stayed. I would not give a one, but a cero on my review, but that's not an option. I will make sure my friends and family do not stay at that place
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

jeymi

Liked: Cleanliness, staff & service, property conditions & facilities
They have to fix the exit speed bump, it’s way too high and it damages small cars. Only appropriate for big cars.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendado el hotel está ubicado en una área muy céntrica. El centro comercial está a pasos de distancia, El Bar del 5to piso tiene muy buen ambiente y lo mejor de todo fue la gente que nos atendieron extremadamente bien.. La próxima que regresemos a Santa Lucia definitivamente nos hospedaremos aquí.
Stayed 1 night in May 2026
Verified

4/10 Poor

Willy

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Lo que me gustó del Hotel fue el Restaurante ahí todo muy bien , el hotel es nuevos, pero se escucha muchos ruidos de las otras habitaciones, incluso cuando la gente pasa por los pasillos no se puede dormir, el día que me quedé a dormir, no habían toallas en la habitación ni para secarse las manos y creo que el precio está muy elevado, sólo le doy dos estrellas
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness
Disliked: Amenities
El personal
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Eddras

Liked: Property conditions & facilities
Que pague con desayuno y no me Dieron desayuno
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Mejorar el servicio al cliente.
Stayed 4 nights in Dec 2025