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La Ardilla de Santa Fe by Bernalo Hotels

3.0 star property
Travelers sip favorite drinks at the poolside bar and enjoy rejuvenating massages after exploring Santa Fe's charming streets and historic plaza

Choose dates to view prices

Hotel La Ardilla De Santa Fe offers a peaceful downtown retreat. Guests enjoy a breakfast buffet and two outdoor pools. The property features free WiFi, a garden, and a playground. Attentive staff ensures a comfortable stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
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About this property

La Ardilla de Santa Fe by Bernalo Hotels

  • Family-friendly hotel
  • You can look forward to a free breakfast buffet, a poolside bar, and a terrace at La Ardilla de Santa Fe by Bernalo Hotels. Treat yourself to a massage or other spa services. The on-site local cuisine restaurant, La Ardilla, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
  • Other perks include:
    • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Bike rentals, an outdoor tennis court, and luggage storage
    • A 24-hour front desk, 1 meeting room, and smoke-free premises
  • Room features
  • All guestrooms at La Ardilla de Santa Fe by Bernalo Hotels feature comforts such as air conditioning and separate sitting areas, as well as amenities like free WiFi and minibars.
  • Extra amenities include:
    • Rainfall showers, free toiletries, and hair dryers
    • 32-inch plasma TVs with cable channels
    • Separate sitting areas, coffee/tea makers, and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does La Ardilla de Santa Fe by Bernalo Hotels have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is La Ardilla de Santa Fe by Bernalo Hotels pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at La Ardilla de Santa Fe by Bernalo Hotels?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at La Ardilla de Santa Fe by Bernalo Hotels?

Check-out is at 1 PM.

Where is La Ardilla de Santa Fe by Bernalo Hotels located?

This family-friendly Santa Fe de Antioquia hotel is within 3 mi (5 km) of Iglesia de Santa Bárbara, Bolivar Square, and Cathedral of Santa Fe de Antioquia. Casa Atanasio Girardot and Church of Our Lady of Chinquinquira are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

8.0

Location

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

4/10 Poor

Larry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are terrible. Nothing like what shows on their site. In addition I paid through Expedia and when I got there they didn’t give me the room I paid and actually charged me almost double of why I agreed to pay on Expedia. The staff was very nice.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Emiro jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente, muy lindo para ir en pareja, las instalaciones son muy bonitas
Stayed 1 night in Feb 2021
Verified

6/10 Okay

Carolina

Disliked: Cleanliness

Regular

Hola la comida muy regular, la habitación con olor Mal y poco aseo. Los empleados muy amables El Hotel está decayendo
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio y locación

Muy bien
Stayed 1 night in Oct 2019