Santa Cruz hotel rooms a the Best Western

"Overall a great stay."

"The staff is friendly"

"People are very helpful"

"Good"

"At the end of the 5 star hotel complex. This hotel is a 4 at best. Rooms are small but very clean. Pool area is very nice and staff are friendly and professional. Free Shuttle across the street to Newport Mall is a plus! Hotel is very popular and may take up to 30 minutes to check in or out. "

"Staff very friendly and polite. Great services"

"Sofitel hotel is my favorite resort in Manila. The food, staff, cleanliness, view from room and location is perfect for me. This is my third time there. If you want a nice memorable stay, this is the place to go. Sir Michael. "

"Stayed for 3 nights as I was working nearby. Fabulous hotel with great service, all the staff were so professional and friendly. I had a small issue with the room that was fixed within minutes. I will stay again. "

"It’s an iconic hotel, been around for years, love my stay, just maybe time to change the carpet on the rooms, looking pretty dirty and old. Other than that I enjoyed my stay "