Luxury Hotels in Santa Cruz, Cebu City

"Upgraded room was highly appreciated. Direct access to the lagoon. Complimentary amenities were surprisingly plenty! They’re all delicious. Celebrated my son’s 6th birthday and they never failed to make him feel special. The sliced birthday cake tasted so good!! "

"I had a wonderful experience at Shangrila . The staff was friendly and attentive, making me feel welcomed from the moment I arrived. The room was clean, spacious, and well-equipped with all the amenities I needed. Making it easy to explore the area. The breakfast, pool, lobby, and beach area. Overall, I highly recommend [Hotel Name] for anyone looking for comfort, great service, and a pleasant stay. I look forward to returning on my next visit! "

"The reception desk was the the first encounter. One person was not very welcoming or friendly. Then was charged extra for my child. It wasnt a pleasant experience. It made me very frustrated and angry To the point I almost left to go to previous resort. But my kids and I were tired, hungry, and hot. Rest of staff was very nice and friendly they made up for that one person. Restaurant, grounds ppl, everyone. was great. Love the variety of breakfast. House keeping fast and greay. Love the ammenities. Rooms beautiful! "

"The staff was great and the rooms are very clean. The staff was very helpful when I had a question about anything also the food was great as well. This was a perfect Hotel for me!!!"

"Nice hotel and lovely room. Could not find the shuttle at airport. Hotel not answering phone. "

"Amazing hotel, great facilities, immaculate grounds and pool area. Rooms spacious and well appointed. But the staff make the experience. Attentive, friendly and respectful. What a team. "

"Awesome Staff!!! From front desk to the concierge to room staff and restaurant- great staffs make great experiences! Kudos to folks at the buffet for ensuring that we had everything we needed always!!! Looking forward to our next stay!"

"Breakfast is awesome "

"Clean room in good working order, very friendly and accommodating staff!"