Hotels near Santa Chiara Basilica

"Room was small but clean, did get warm and had to call the desk to adjust the temperature. Some fixtures loose. Staff very accommodating. Rooftop terrace and dining was fantastic!"

"Stayed one night before the start of our cruise. Great location right next to the port! Room was clean and provided the basic amenities. Be patient with the elevator because it was very slow. Nice breakfast included with stay. Check-in and out was quick. We left our luggage to wander around before cruise. That was nice they have this service. Overall a very good experience. "

"Grear room, excellent helpful staff. Servicing and cleaning of the room was exceptional. Location of the hotel could not be better. Well done to everyone. A couple of gripes though. The roof swimming pool does not open until June 1st. Disappointing for those that like cold water swimming. There is the sea of course but not really suitable close to the hotel. I thought the breakfast was disappointing. The fruit salad seemed to consist of only tinned peaches and lots of pineapple (even in the mixed fruit choice) There was only full fat (UHT) milk or soya (I think?) No skimmed or semi skimmed. The bread choice was disappointing. I cannot comment on the choice in the cooked breakfast as I (despite being British) do not eat them. The staff at breakfast were excellent and very attentive. Well done. Wouls I stay at the hotel again? Yes certainly."

"Perfect location not far from the train station. We used the hotel as a hub for visiting Naples, Pompei and Sorrento. Hotel was excellent, breakfast was great would highly recommend booking this as there was a lot of choice. The rooms are spacious, clean and modern. There is an excellent gym that is has a lot of amenities which was also great for us. 10/10"

"Very nice and polite staff. Convenient location, but no public transportation in close proximity. Good breakfast, but served in a very dark, small, and gloomy room. Amazing shower, but very sleepery floor. A lot of steps to get into hotel, no banisters, nobody offered help with a luggage. In front of the hotel are 4-5 benches where constantly are sitting very strange people. They look like bomges or alcoholics. Some of them eating, drinking alcohol, and smoking weed. Do not even think to walk from the train station to the hotel!  Half of the way you are going through big groups of an immigrants who does not look very friendly and asking for money or trying to sell you something.  Taxi should not cost you more than 15 euro. If drivers ask for more -negoshiate."

"Palazzo Caracciolo has been our go-to hotel for over a decade whenever we visit Naples, we go there once a year since my family leaves there. The staff is consistently fantastic, always helpful and courteous. Gennaro DS is the best!"

"Very poor service in restaurant, meat was overcooked. However the worst was the lack of service even factoring in Italian culture that a meal is to be enjoyed not rushed. Their service just seemed oblivious to their responsibilities."

"Good clean room. Staff did a workaround we requested to make the double bed more like twin single beds. They also lent us the small scissors we asked for. The room had good acoustic isolation with the streets outside, as it managed to silence the noisy streets outside. Good air conditioning. Had a medium-sized safe that could hold a laptop but didn't have a frigobar. Spacious bathroom and shower box. Bidet with appropriate aiming. Very diverse and good quality breakfast. The internal areas of the hotel are well kept, cozy and decorated. Checkout at noon is great, as there are other places that say 11 or even 10 in the morning. There are also things you can buy in the reception, like various drinks, snacks, and electric gadgets. Location is great in the sense it is as close as it gets from the main train station from the city. Unfortunately, not the hotel's fault obviously, most of that central city region is a slum. "

"We booked a superior room with a king sized bed and a city view in the main building. We were allocated a room in an annex building on the 5th floor with no view (other than a wall with an air conditioning unit on) with a small double bed and the bathroom was nothing like the one in the room we booked and it had a terrible smell to it. There were marks on the flooring and one of the bedside cabinets was falling to bits. There was no tea and coffee making facilities as stated. The check in was in a separate location which I understood from the booking. We could only pay cash for the tax so I had to walk to a cash machine. We paid a deposit charge too which I expected but I have had no indication of when this will be refunded. The room we were allocated appears to be a student room which was contained with 4 other rooms behind a shared entrance. Altogether I was not impressed, especially as we were not allocated the room we actually booked."