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Touchstone Hotel - City Center

3.0 star property
Experience the perfect blend of city charm and helpful service. Get ready for adventure with easy access to Lombard Street.

Choose dates to view prices

Touchstone Hotel - City Center, near Union Square and Moscone Convention Center, offers a convenient retreat. Stay connected with in-room WiFi and take advantage of luggage storage, tour/ticket assistance, a water dispenser, elevator access to your room and 24-hour front desk support – all backed by top-rated staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
The current price is P6,349
P7,460 total
includes taxes & fees
May 21 - May 22

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18 to 45 for adults, and USD 18 to 45 for children
  • Nearby parking fee: USD 35 per night(545 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parking height restrictions apply

Frequently asked questions

Is Touchstone Hotel - City Center pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Touchstone Hotel - City Center?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Touchstone Hotel - City Center on May 21, 2026 start from P6,349, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Touchstone Hotel - City Center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Touchstone Hotel - City Center?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Touchstone Hotel - City Center located?

Located in Union Square, this hotel is within 1 mi (2 km) of Union Square and Moscone Convention Center. Lombard Street and Oracle Park are also within 2 mi (3 km). Powell St & Geary Blvd Stop and Powell St & Post St Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.4

Cleanliness

7.2

Amenities

9.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 326 out of 650 reviews
Rating 8 - Good. 162 out of 650 reviews
Rating 6 - Okay. 91 out of 650 reviews
Rating 4 - Poor. 37 out of 650 reviews
Rating 2 - Terrible. 34 out of 650 reviews

Reviews

Verified

10/10 Excellent

Anchit

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Paola

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was tiny, but very clean. Housekeeping did an amazing job cleaning the room. The front staff were very helpful and always polite . The building is very old, the elevator is kinda scary, and the restaurant is depressing, very empty and old. In general I would stay here again if I’m traveling on a budget.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean with a friendly and helpful staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
For the price I paid, the hotel was excellent. The staff were friendly. The room was clean and has all the necessary amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very friendly and took great care of us. The room was a bit warm but we opened the window. It felt like a European hotel; lots of charm, not standard, not fancy.
out our window
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and friendly like always. Rooms are always clean and very comfortable.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Alina

Liked: Cleanliness
Rooms were clean, the staff were very friendly and helpful. We just got unlucky when the city turned off hot water for one day, but the hotel worked to to fix it.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
I had a terrific stay at Touchstone Hotel. The room was spotless, and the staff was courteous. I highly recommend this hotel!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Maria Linda

Liked: Staff & service
Disliked: Amenities
During my stay in my hotel room there was a live cockroach and i told it to the guy in the reception table and they move me to another room but near the road so it was noisy. The staff were all very nice.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - clean rooms
Stayed 1 night in Jul 2025
Verified

8/10 Good

Arlyn

Liked: Cleanliness, property conditions & facilities
The room was clean, staff was kind and friendly and the location was pretty good !! Transit and bus stops near by and stores like macys are like a two minute walk.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

VASANTH KUMAR

Liked: Cleanliness, staff & service, amenities
Clean room and staffs are very nice and good secure WiFi.. no load street road noise in the room…
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and very friendly staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, minimal but had essentials and very clean. Great option for a quick trip
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a humble stay with everything you'll need, this is the place. Staff was awesome. Got a discount to the restaurant attached. Walkable to some pretty good restaurants and stores.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly, room was small but clean. Valet parking right around the corner.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for all entertainment and shopping and the bart perfect location. I will definitely stay there again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Good value Comfy beds Good breakfast
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to some great entertainment options, rooms are dated but clean, staff is extremely helpful and friendly. Great value
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely helpful and made the trip as comfortable as possible
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I was a great stay, everything was as shown by the app. The employees were very helpful and friendly.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

LaCresha

Liked: Cleanliness, property conditions & facilities
It was wonderful having a little heater AND a ceiling fan. Made the room very comfortable!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the value and amazing staff, especially Julieta! The diner was nice too!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Betzaida

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The only think I was change is the tv, it didn’t have many channels overall it was a great experience and loved stay there
Stayed 1 night in Nov 2025