COVA Hotel

2.5 star property
Hotel with free breakfast, a short walk to Bill Graham Civic Auditorium

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Photo gallery for COVA Hotel

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Terrace/patio
Bar (on property)
Free daily continental breakfast
COVA Hotel in the heart of San Francisco offers a rooftop terrace with city views. Guests enjoy continental breakfast, unwind by the lobby fireplace, or attend the manager's reception. The multilingual staff consistently earns praise for their helpful service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar
  • Parking available
  • Laundry
  • Breakfast included

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, 1 King Bed

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Queen Beds

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Double Room, 2 Double Beds

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
HDTV
Hypo-allergenic bedding
Premium bedding
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Queen Bed

Highlights

Balcony
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room (Room Selected at Check-In)

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 4
  • 1 Twin Bed OR 2 Twin Beds

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About the neighborhood

Located in Downtown San Francisco, a neighborhood in San Francisco, COVA Hotel is in the entertainment district and near a metro station. Bill Graham Civic Auditorium and San Francisco Museum of Modern Art are cultural highlights, and some of the area's notable landmarks include Ferry Building and Golden Gate Bridge. Check out an event or a game at Oracle Park, and consider making time for San Francisco Zoo, a top attraction not to be missed.
Map
655 Ellis Street, San Francisco, CA, 94109

What's nearby

  • Bill Graham Civic Auditorium - 10 min walk - 0.9 km
  • Union Square - 11 min walk - 1.0 km
  • Moscone Convention Center - 3 min drive - 1.8 km
  • Lombard Street - 3 min drive - 2.2 km
  • Oracle Park - 3 min drive - 2.5 km

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Hyde St Stop - 9 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Sungho - ‬3 min walk
  • ‪Saigon Sandwich - ‬2 min walk
  • ‪Pho 2000 - ‬1 min walk
  • ‪Hải Ký Mì Gia - ‬2 min walk
  • ‪Sai Jai Thai - ‬3 min walk

About this property

COVA Hotel

Hotel near Bill Graham Civic Auditorium
Near Union Square and Moscone Convention Center, COVA Hotel provides free continental breakfast, a free daily manager's reception, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • Limo/town car service, valet parking (surcharge), and concierge services
  • A vending machine, 1 meeting room, and a computer station
  • A porter/bellhop, wedding services, and a front-desk safe
Room features
All 95 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Balconies, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,044 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between March 27 and June 01.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per person (one-way)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Air conditioning is not provided
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for USD 50 on credit cards for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

COVA Hotel
COVA Hotel San Francisco
COVA San Francisco
Hotel COVA
COVA Hotel Hotel
COVA Hotel San Francisco
COVA Hotel Hotel San Francisco

Frequently asked questions

Is COVA Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at COVA Hotel?

Valet parking is available for USD 45 per night.

What time is check-in at COVA Hotel?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at COVA Hotel?

Check-out is at noon.

Does COVA Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per person applies.

Where is COVA Hotel located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of Great American Music Hall and Bill Graham Civic Auditorium. Moscone Convention Center and Union Square are also within 1 mi (2 km). Market St & Hyde St Stop is 9 minutes by foot and Market St & Larkin St Stop is 9 minutes.

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Reviews

COVA Hotel Reviews

7.6

Good

8.4

Cleanliness

5.2

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 260 out of 997 reviews
Rating 8 - Good. 411 out of 997 reviews
Rating 6 - Okay. 208 out of 997 reviews
Rating 4 - Poor. 74 out of 997 reviews
Rating 2 - Terrible. 44 out of 997 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best area but hotel was awesome! The staff were very friendly, the hotel was super clean and we really enjoyed our stay!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, excellent rooftop patio overlooking the city.
Stayed 2 nights in Jan 2020

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel, good friendly staff, nice continental breakfast only downside is the area it's in.
Stayed 6 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a very nice and clean. The room was clean. The staff was very friendly but the hotel was not in a very nice part of the town.
Stayed 4 nights in Dec 2019

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful! Loved everything about. Sad there was no mini fridge but that’s okay!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quaint, the room itself was wonderful. Had a Keurig coffee maker, which I use at home. The TV was a nice size. The bathroom was huge.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Everything inside the hotel was good starting with the front desk to the continental breakfast that has a variety of pastries also the complementary glass of wine I did not like the big problem they have outside with tones of homeless people
Stayed 3 nights in Jan 2020

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel y los empleados muy amables, muy buenas extras como desayunos y happy hour, lo único malo es mucho homeless alrededor y se meten al parqueo a fumar o inyectarse drogas. Por lo demás es perfecto
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness
Me gusto la habitación muy cómoda , pero lo peor es el estacionamiento que no tiene y el público es excesivo
Stayed 5 nights in Dec 2019

8/10 Good

Thierry

Liked: Cleanliness, staff & service, amenities
Apprécié: Terrasse, happy hours, petit déjeuné, propreté Problème: Homeless devant l'hotel. C'est terrible de voir ces gens dans la rue, et on ne se sentait pas en sécurité
Stayed 4 nights in Feb 2020

6/10 Okay

Cindy

Liked: Staff & service, property conditions & facilities
I enjoyed that the shuttle was available for people like us that had no idea how to get around. We enjoyed the breakfast variety, taste. The only thing that was difficult is parking and that there is a high homeless population. It was extremely scary to walk anywhere.
Stayed 2 nights in Mar 2020

8/10 Good

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy my stay in The Cova, staff was amazing and super friendly, complementary wine was such a surprise and also Breakfast I blew me away. I know I stayed during a very difficult time for the city of SF where everything was shut down, but I must say I felt safe in the hotel, and the hotel provided us with hand sanitizer and it was great. Only thing it was the homeless situation smoking outside but I understand that out of their hands to stop it. Over all I really enjoyed it.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a good value for the money. The location ia a bit sketchy but no issues walking to and from nearby locations. Easy walk to union square. Cons: Did not like that there were no hot breakfast options. The cold breakfast offered was adequate but unsatisfying.
Stayed 9 nights in Dec 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
I have found people hair on my pillows that was grossly now I wonder if all the days I stay if they even changed the sheets
Stayed 5 nights in Mar 2020

6/10 Okay

Meg

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First time, front desk would not give options for upgrade for our first stay to the city. Customer service could have been better with that lady. Everyone else was very nice!
Stayed 3 nights in Dec 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying here, and let me just say, I will be returning again! The staff was very accommodating as well as welcoming with a smile every time I walked by the front desk. The room itself was very nice. Each room included a balcony with a view if the street. The rooftop patio may be my favorite aspect of the hotel! It had couches, benches, and chairs for our enjoyment. It was a bit cold, but they had heat lamps to keep us warm. The location was a bit sketch, but knowing San Francisco, I did not feel threatened at all...even when I would go walking at night. Overall, it was a great stay, an as stated before, I will be returning.
Stayed 2 nights in Dec 2019

8/10 Good

MandyL

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly. Hotel is clean. Breakfast begins 6:30am. Basic but coffee and fruits were enough for me. Location is about 10 mins walk from civic center train station. There are many homeless people. I have been told by locals to just keep my head down and power walk through them. I ended up calling Uber instead of walking to train stations near by (a 7 mins walk) because it's just heartbreaking to see so many homeless people.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist wirklich schön, nur die Lage ist schrecklich!!! So viele Drogenabhängige und Obdachlose !!!!! Es ist für drei Erwachsene gefährlich sich dort zu bewegen, wir waren sehr geschockt. Dieses Hotel liegt im gefährlichsten Teil von San Francisco und man musste vor Sonnenuntergang ins Hotel gehen, sonst wäre es auf der Straße zu gefährlich gewesen. Leider war das Frühstück außerhalb des Hotelgebäudes und man musste aus dem Hotel in ein anliegendes Gebäude gehen.
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Add mentioned fridge but there wasn’t any. Shuttle from the airport was not available because of late arrival. No valet service for our luggage again because of late arrival. The reason for these comments is because my husband is mobility challenged and has diabetes.
Stayed 2 nights in Jan 2020

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities
The hotel was clean and desk staff we worked with were very friendly. There is convenient valet parking on the property. Beats trying to figure out parking in the city if you have your own vehicle. The "balcony" that was advertised was a joke. We had a sliding glass door that opened to railing. There was no actual balcony. We had a view of the transients all over the street. This hotel has no air conditioner or heating system. Thankfully it wasn't hot during our stay, the little fan they provided was sufficient. The bed was extremely uncomfortable to me. The mattress was VERY firm. The location is awful. Smack dab in the middle of the tenderloin. The complimentary breakfast was in a nice little room with plenty of table and chairs. Don't expect bacon and eggs type breakfast. It's hard boiled eggs, pastries, cereal, etc. It was nice though. Overall, our one night stay was good for the price, but I'm not sure I will be coming back. The super hard mattresses and the scary homeless people just outside the hotel were the deal breaker for me.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a horrible neighborhood Hotel is ok. Safe and clean. Affordable. Breakfast dull, but ok. Generous happy hours with free wine. Recommended
Stayed 3 nights in Mar 2020

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Respite in the storm

During the virus epidemic it was so nice to have this place to stay at while my son received a surgical procedure. I would love to come back when things are normal!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2020

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My mom Is in hospital have extensive surgery and we went to 3 other hotels in a week spans and came to this hotel were it was clean comfortable bed and A beautiful view thank you so much
Stayed 1 night in Mar 2020