Sakura Ward hotel rooms a the Independent

"The bed was hard and the AC in the room wasn't working, but the customer service was exceptional. I picked the tower view and it did not disappoint. From the moment we arrived and throughout our whole stay the staff was very helpful and accommodating. The location is also perfect because it is close to the shops without it being overwhelmingly busy. A bonus was that the limousine bus for the airport stops in front of the hotel."

"Third time staying at this location. Few mins walking to the train station which is convenient for transportation. Area is quiet."

"Room very clean . In center of shinjuku but room is very quiet"

"We were lucky to get an upgrade to a king suite. The room was HUGe. We had a view of Mount Fuji and was spectacular at sunset. Very close to the metro and easy to navigate. Walkable to so much!"

"This place was outstanding. We were really impressed. Wonderful service from start to finish, beautiful amenities (incl the large spa-like onsen), and delicious breakfast options of all kinds. Only request: add some weights to the fitness area :) Thank you very much. "

"I stayed here twice on my recent Japan holiday. The hotel is in a great location near the temple, restaurants and train station. The buffet breakfast is excellent and they have free drinks in the afternoon each day. The staff are very polite and friendly too."

"Nice hotel,spacious room, clean, club lounge very good"

"Room was spotless clean. Very tiny details taken care off. Staff was very courteous. Service was with best in class customer focus. The best room I have even stayed in."

"Large room with 2 twin beds and a sofa . Close to the monorail station. Mall is located next door with aeon, daiso and a large food court and good restaurants."