Saintbury Hotels

"Wow! This hotel is massive. Took us quite a while to find our room. 2018 is not for you if you struggle to walk any distance. I really love a walk-in shower but we were told they're were none available but they did provide a bath mat. We weren't offered an upgrade so unless I can have a walkin shower I wouldn't stay here again due to a previous fall in a bath at home. Extremely popular hotel with great facilities. Food was amazing and so well organised given the size & capacity of visitors. Paying for parking was well worthwhile. Yet again it's popular so walking around the hotel to get to our car was exhausting but I did enjoy my stay.😁"

"Room was so dirty, spiderwebs coming from the lights. Carpets were filthy so were the walls. Lamp looked like it was covered in sick, shower had dirt and mould in it. Bathroom mirror was filthy. Hair over back of the toilet and in the bath."

"Absolutely beautiful hotel situated in the middle of Stratford upon Avon literally a minute walk to Shakespeare’s birth place home. The staff are so helpful and nice. We arrived late yet still able to grab dinner in the restaurant at 9pm. The food here is outstanding. Breakfast included also on point. Truly we didn’t have anything negative to say about our stay. "

"Great hotel, good location, clean, excellent and attentive staff. Hotel room spacious and had everything we needed. Bed was comfy. Would stay again. Noting the car parking is £22.50 until about 1.30pm the next day, not 24 hours from arrival."

"Spacious room with outstanding cleanliness, quiet and comfort. Sadly, not possible to use any of the spa facilities (pool, sauna) without purchasing a treatment and while I really did want a massage, the timings of treatments just couldn’t fit my schedule."

"Booked the stay last minute for the Jazz Festival,and so glad we chose Malmaison. Alex at the front desk was fantastic,friendly and very welcoming and we were also able to park in the underground garage. We stayed in a Club deluxe room which was amazing,overall couldn’t fault anything,this hotel will now be our go to hotel in Cheltenham."

"Lovely room - a bit too warm at times. Great location and staff were helpful n"

"Good location, no bar or restaurant but within walking distance of town Very quiet and a good breakfast, free parking available"

"Ants in the bedroom and on the bed"