Pistachio Hotel Sapa sits conveniently near Sapa Lake and Sapa Market. Guests unwind on the rooftop terrace, sip drinks at the poolside bar, book rejuvenating treatments at the onsite spa, and maintain fitness routines in the gym.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Spa
Parking included
Free WiFi
Restaurant
Air conditioning
Sign in to view eligible discounts and perks. More rewards for more adventures!
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 700000.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: VND 300000
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 700000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
We should mention
Pool access available from 6:30 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does Pistachio Hotel Sapa have a pool?
Yes, this property has an indoor pool. Pool access is from 6:30 AM–9:30 PM.
Is Pistachio Hotel Sapa pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Pistachio Hotel Sapa?
Check-in begins at 2 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Pistachio Hotel Sapa?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Pistachio Hotel Sapa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 300000 applies.
Where is Pistachio Hotel Sapa located?
Situated in Sa Pa, this spa hotel is within a 15-minute walk of Sapa Museum and Sapa Lake. Cable Car Station Sapa and Sa Pa Square are also within 10 minutes. Sapa Station is 9 minutes by foot and Muong Hoa Station is 22 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Every was nice... staff hotel condition... food... buffet... bathroom clean... nice living room... jus the water it was so hard to get it to warm so we can shower... sometimes its hot sometime its cold... we couldnt get it to warm....
Highlights - The highlight was our upgrade to an executive room with a balcony that overlooks the mountain. The view was awesome. The staff spoke very good English, they were attentive each time we made a request eg extra pillows, extended check outs,immediately made our room when we returned after we forgot to turn off the dnd switch The small touches also counts, each time we sat at the lobby we were served tea, the concierge was quick to pick up our luggage even without asking and not expecting anything in return. Another highlight would be the free drinks and tapas to celebrate new year's eve. We thoroughly enjoyed our stay here.
Suggestions - Breakfast has a sufficient spread but the tidiness and selection can be improved as they cooked exactly the the same food for the four days stayed. Coffee was a small pot and always empty. It is probably not a good idea for another hotel supervisor to also be eating and chatting with the service staff while the other guests tables needed some attention to clear up.
Wonderful view from the room, execllent service from staff and convenient location to Fansipan train station, breakfast was delightful. Couldn't ask for more!
Hotel is in a great location just away from the main hustle and bustle of town, but close enough to walk to (such as the Fansipan cable car). Upon check in they were extremely helpful and welcoming. We booked a room with a balcony and it did not disappoint, beautiful views over the mountains to wake up to - would recommend upgrading. Room amenities were great, kettle, hairdryer, safe, fridge and stocked toiletries. Breakfast was great with all sorts of Asian choices, just seemed cold if you got there later. Evening meal was so-so, reminded us of what we could have got for breakfast. Had a slight issue with the service at the spa when getting a massage, however when this was raised with hotel management they were extremely apologetic and stated they had spoken to the spa staff so hopefully the next customers that go will have a better experience. Overall would recommend choosing this hotel for your stay in Sapa!
Verified traveler
Stayed 2 nights in Dec 2019
Verified
6/10 Okay
Verified traveler
Oct 7, 2019
Pistacchio is 4 stars hotel, I expected good service but I little upset. When I came, I was tired because of the fight and long drive, but no welcome drink, and when I finished check in, the guy told me that I could go to the room now, no bellman to help me to carry my luggage, I had to did it by myself, I and my mom had to carry 3 luggage to the room. So upset about it, the staff, some is friendly, some not
Etablissement d'une excellente propreté, chambre très grande et bien agencée avec une magnifique vue sur la montagne.
Quartier calme où il est facile de trouver de très bons restaurants.
Personnel toujours à l'écoute
Petit déjeuner excellent avec beaucoup de choix
Restaurant de l'hôtel très bon.
Equipements parfaits (piscine, SPA,etc.)
C'est le meilleur hôtel où j'ai logé au Vietnam et qui m'a fait un excellent cadeau de départ.
Si vous allez à Sapa, allez à Pistachio Hotel Sapa : c'est le meilleur choix.