Rowlestone Hotels

"- The guy that checked us in really didnt want to be at work that day. Was completely uninterested - Booked the room for 3 but couch wasn't set up - Couch bed mattress was horrendous. Shower head barely worked - Cleaning process doesnt follow industry standard and its not communicated to guests. Just put a poster in the room instead of a tiny one at reception. - blown a fuse at night, and stuf wasnt able to access fuse box. We had to move rooms which was quite annoying and time consuming "

"The Speech house was our first stop in the UK after arriving from the US. Having never traveled to the UK before everything was new and different! The staff were extremely kind, helpful, gracious, patient and accommodating. We relied on them for information of all kinds and would have struggle mightily if not for them! The food was very good--beautifully presented and delicious. We were graciously upgraded to a larger cottage room which was a tremendous benefit since we stayed for a week. (Thank you Chaz!) The property is beautiful, historic, and interesting. The trails that were accessible directly from the Speech House were a real treat and perfect for us since we did not have a car. Internet and cell service were mostly only available in the Lodge, so we needed to readjust our thinking and adapt our normal routines, which is a good thing. In our room some of usual creature comforts were a little lacking, but being in the forest in such an historic place with wonderful people more than made up for that! We can highly recommend the Speech House, especially to foreign travelers. "

"Lovely staff. In lovely surroundings "

"Good selection "

"I stayed in room 15, it was horrible. Bathroom didnt have an external vents or a fan. Massive gap at the bottom of the door, very poorly maintained room."

"It was all excellent"

"Breakfast should have been included in the already steep price"

"Turned up to find our key out on a table, with our name and details where to find the room Everyone else who was staying also had their keys laid out with names/room details. No-one available to speak to, in-person, at check-in. We were in the family room, at the back/outside of the property. Whole room smelt of grease due to the chip shop adjoining the hotel. To be fair, the hotel itselt smelt greasy. Toilets were filthy with broken seats, one of the shower trays filthy and not clean. The other shower tray had used bottles of body wash still in the shower and a pair of old socks left there, too. No hand soap, no tea/coffee sachets. Beds were hard, but may suit those who do not mind a hard matress. No matress topper used, though or protectors- just sheets- and could feel springs through matress. Phoned the number left on a table at "arrival" and advised of issues in room Offered another room, but explained booked family room to accommodate all persons travelling. Was told manager would be told of issues. Come breakfast time, saw one member of staff who was pleasant enough. The layout for breakfast isn't amazing- but was enough to keep my children quiet. We ended up going to Talgarth Mill for breakfast, in the cafe there- would recommend there, or The Strand Cafe for food. For what we paid, was not expecting it to be posh. As a family, we are fairly laid back and not overly fussy. However, this was at the lower end of what we would normally go for/expect . "

"Easy parking staff very helpful"