Romantic Hotels in Riviera Maya, Mexico

"The grounds were lush and green with creatures roaming throughout. Pools were great, ample food options but challenging to get into the more desirable restaurants. The buffets were better than others I've had at all inclusuves. Location adjacent to Xcaret was a plus and easily walkable for park activities. I had a great short massage in the spa. The kids loved it! "

"Unobstructed beach view"

"This is a wonderful resort!! Very friendly staff!!"

"Clean, friendly staff"

"Room was a disaster. Drains in room did not work called for service everyday I was there. The drain in sink was fixed day 3 along with the shower handheld component. However, shower drain never was fixed and we had a flood in the room that reached out to the beds. My kids were showering and didn’t realize that it was overflowing on the fourth day. We called to complain someone came out and tested and said it was fine. I was told it was fixed so the fifth day they didn’t pay attention to it assuming it was fixed. Well, it certainly was not and just a bad flood all over again. The hotel did not want to compensate us in any way. "

"My wife, kids, and I just got back from a weeks saty at Kantenah Family Selection. This was our first time at this resort. Our expectations were far exceeded. The property is beaautiful and so well kept up. The staff is always working hard to keep this place beautiful. I would have to say the best part of our trip was the excellent service. The staff was so kind and accomodating. They really go out of thier way to make your stay memorable. We plan to come back as soon as we can."

"The pool is amazing! Top notch hotel. Enrique, buffet waiter, is the best. The only downfall to this hotel is reservations to restaurants. You can only make one reservation per day and most reservations are already full. We could only get reservations at restaurants at the end of our stay because every other day was full. "

"Soda dispenser and modelo self service at each pool an improvement "

"In comparison to other AI resorts we’ve experienced better. Not much for teenagers to do in the evening. Restaurants were OK. Wish they would take reservations. Seems like that would be a better way to do. The rooms are small but clean. Best experience was over on the heaven side, but need to be 18+ to be over there. Security was very strict about wristbands where it was almost strange. Making you show or scan a wristband for no apparent reason. Most of the staff was fantastic. Also found it odd they charged for so many of the activities like bowling, laser tag, etc. other resorts have been to all of that is part of it."