Hotels near Ripley's Haunted Adventure

"The staff was pretty rude when we first arrived. The way the buildings are set up is confusing. The room was dark, bathroom wasn't clean and the shower head was clogged and the water dripped. The indoor pool was cloudy, hot tub didn't have water. The continental breakfast is served in a small room off the lobby. The coffee in the lobby is more water than coffee. The microwave was small and old, the mini fridge was also old. The TV was also small. Two of the three elevators shake. The covered walkway top had a large hole in it. Staff must all be new as they didn't know where anything is. There's zero drink vending machines only one ice machine. The beds were comfortable and the view was amazing. The staff did ensure that we had new towels daily."

"Best place to stay for the location and price."

"We booked this last minute for Mother's Day and it was a perfect family location! The staff was so friendly and we felt like they greeted us with real smiles. The room was perfect and we even got to see a bear! The pool was fun for the whole family and we even found a quiet spot beside the creek near the outdoor pool, to just enjoy the nature. We will be back!"

"Place was really nice definitely making this place my new Gatlinburg hotel"

"The property is really nice, clean and has great amenities. Great location and I recommend it for sure. Just some minor stuff that needs upgrading…the tv is satellite(not a smart tv) which is pretty awful for an upscale resort as such and the pillows are some of the worst ones Ive slept on. They’re quick to say no smoking but other guests smoked right on the property. The older lady with glasses at the check in desk was rude and seemed impatient. We hadnt checked out the pool yet and were curious about pool towels and she made a face and was rude when she told us theyre at the pool like we were supposed to know automatically. Overall, 4/5. "

"Staff was great. Breakfast was hot. Didn't go to the pool was still to cold. Elevator was out of order but we was only 1 floor up so not bad at all. Love that everything is just a short walk away. All and all it was a good stay. Will come back."

"It worked great for my husband and me. It’s what you expect from a 3‑star hotel, and I would definitely stay again at Gatlinburg Town Square."

"Didn't eat there...charged $4 for a regular cup of coffe with just 1 refill"

"room was very clean and spacious. Beds were comfortable."