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Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property
Travelers find a convenient downtown base near Great Smoky Mountains National Park with an indoor pool and hearty breakfast to fuel mountain adventures

Choose dates to view prices

Holiday Inn Express in downtown Gatlinburg is a practical base for park exploration. Enjoy the indoor pool after hiking, connect to WiFi, or visit the arcade/game room. The free breakfast fuels your day, and the staff is consistently praised for their helpfulness.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is P9,892
P12,074 total
includes taxes & fees
Aug 2 - Aug 3

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(77 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

9.2 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located in Gatlinburg, Holiday Inn Express Gatlinburg Downtown by IHG is in a shopping district and near theme parks. Island at Pigeon Forge and Old Mill are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg Space Needle and Gatlinburg SkyPark are not to be missed. Take an opportunity to explore the area for water adventures such as fishing and other activities like skiing. Visit our Gatlinburg travel guide
Map
322 Historic Nature Trail, Gatlinburg, TN, 37738

What's nearby

  • A building with a stone facade, a green entrance, and flags.
    Gatlinburg Convention Center
    3 min walk - 0.3 km
  • A park with a playground, a tall tower, and buildings in the background.
    Gatlinburg Space Needle
    6 min walk - 0.6 km
  • A rustic outdoor seating area with wooden chairs and tables, American flags, and a stage for live music.
    Ole Smoky Moonshine Distillery
    6 min walk - 0.6 km
  • A town nestled in a valley with autumn-colored trees, surrounded by mountains.
    Gatlinburg SkyPark
    8 min walk - 0.7 km
  • An underwater aquarium with a large fish tank, rocks, and coral.
    Ripley's Aquarium of the Smokies
    14 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS)
    70 min drive

Restaurants

  • Ole Smoky Distillery
    6 min walk
  • Sugarlands Distilling Co.
    7 min walk
  • Puckers Sports Bar
    8 min walk
  • Loco Burro Fresh Mex Cantina
    8 min walk
  • Myron Mixon Bbq Co
    7 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

  • Hotel near Gatlinburg Convention Center
  • Located close to Anakeesta and Ripley's Aquarium of the Smokies, Holiday Inn Express Gatlinburg Downtown by IHG provides free breakfast, an arcade/game room, and laundry facilities. In addition to a fireplace in the lobby and a business center, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An indoor pool along with sun loungers and a splash pad
    • Free self parking
    • An area shuttle, ATM/banking services, and meeting rooms
    • A computer station, luggage storage, and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 113 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and safes.
  • Other amenities include:
    • Free toiletries and hair dryers
    • Flat-screen TVs with cable channels
    • Separate sitting areas, microwaves, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Gatlinburg Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown by IHG?

As of Jul 8, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown by IHG on Aug 2, 2026 start from P9,892, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Gatlinburg Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Gatlinburg Downtown by IHG?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Gatlinburg Downtown by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Gatlinburg Downtown by IHG located?

Situated in a shopping district, this hotel is within a 10-minute walk of Gatlinburg Convention Center, Gatlinburg Space Needle, and Gatlinburg SkyPark. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 708 out of 1011 reviews
Rating 8 - Good. 195 out of 1011 reviews
Rating 6 - Okay. 54 out of 1011 reviews
Rating 4 - Poor. 24 out of 1011 reviews
Rating 2 - Terrible. 30 out of 1011 reviews

Reviews

Verified

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our children loved the indoor water slides! That was one of the main reasons we booked, and I’m so glad we did! We also liked how close the hotel is to downtown Gatlinburg. We walked downtown in under 5 minutes.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Renny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic breakfast with fresh hot food with plenty to choose from.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for kids!! Nice, clean, and friendly staff!!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and me love this place ❤️❤️❤️❤️
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Chaoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect with kids.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, great breakfast!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had the best mattress and pillow that I have ever encountered in a motel/hotel. The room was large and very accommodating Elevators was very fast. Breakfast was god
Stayed 1 night in May 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean room breakfast, okay
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel. The whole family has fun on the water slides and pool. It is great to keep the kids satisfied when we are exhausted and don’t want to be out shopping and sightseeing.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff, and the Splash Hollow (indoor water feature) great for the kids/grandkids!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was free, which is huge in downtown Gatlinburg. The water park kept the kids occupied and was fun. Breakfast was a nice variety; the pancake machine wasn’t working so the grandkids were bummed. We had a problem at check-in but that was eventually resolved. The hotel is conveniently located so it’s easy to walk to restaurants and shopping.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities
Clean, great bed, great breakfast!!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mike

Room was clean, the property was close to attraction, Staff was friendly and answered all questions
Stayed 1 night in Feb 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, spacious rooms, great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were great! Staff was nice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay clean, friendly, great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness
Very clean, super nice hotel staff, and comfortable room. The Breakfast bar was nice, clean, plenty to eat and nice staff. This hotel is within comfortable walking distance to downtown Gatlinburg.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Delshaunda

The room was very clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness
The staff was very helpful and extremely nice. The rooms were very quiet and clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. The staff was super friendly and welcoming. Will definitely stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with views of the mountains. Friendly staff and amenities. Morning breakfast with coffee anytime you need a break. Granddaughter loved the indoor water park.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, staff, location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

NAGHAM

Liked: Cleanliness, amenities, property conditions & facilities
Excellent amenities and location.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was clean; friendly and helpful staff; very nice indoor water park area with small pool area attached; need to bring your own towels to the pool area; be sure to know the code to get into pool area - it is not key access - code only; location was wonderful - close to downtown gatlinburg; walking distance; good and available parking; breakfast was great, fresh food; fresh coffee available 24 hours; will definitely stay again
Stayed 2 nights in Mar 2026