Hotels near Richmond Riverside

"We had a lovely stay, we were given a complimentary room upgrade from standard double to deluxe double for our anniversary. We were given a small cake and a small fruit basket as well. We also asked for an extension on our checkout by 1 hour which was given as complimentary. The staff are very helpful and the service was excellent. The hotel is in great condition and has a great bar and restaurant. The location is great too with plenty of restaurants and shops nearby"

"Great hotel for pre Heathrow flight. Good parking easy check in and EV charger on site."

"Decor could do with a bit TLC, staff generally good but sparse in the bar area, customers waiting as no one present."

"The rooms are very old. The headboard to my bed was off the wall as I walked into my room for the first time and needed to be fixed. In the meantime they let me change rooms. The 2nd room had a black hair on the pillow, an opened dessert wrapper behind the night stand and the fridge ice maker/freezer was inoperable due to it being frozen over. So I requested another room. My third room was a visible upgrade and was actually clean, who would’ve thought! The front desk was approachable about the issues but the manager and housekeeper were persistent on me not moving rooms and overall not pleasant to speak with about THEIR rooms that were not up to the minimum standard. The restaurants were sub par, very over priced and staff was fine. The overall establishment was decently clean and the rest of my stay went fine. "

"Didn't have breakfast "

"Easy check in"

"I've stayed at the Hoxton Shepherds Bush several times and it's always extremely good. The staff are friendly and efficient, the rooms are comfortable and the air conditioning is hardly audible. Highly recommended."

"The heat in the room was intolerable even with a fan that was given. The AC clearly was not functioning and the room was at 29 degrees! When the staff was asked about this the only response I had was that the system is in the winter setting so heat is generated. A bit disappointed considering we have stayed previously. Most likely will never rebook again and go for other alternatives where the staff are more helpful and where the AC actually works! "

"Spacious comfortable rooms, nice variety at breakfast and wonderful staff!"