A short walk from Short Pump Town Center, Hyatt House Richmond / Short Pump provides a free breakfast buffet, a grocery/convenience store, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a firepit and dry cleaning/laundry services.
Located in Short Pump neighborhood, Hyatt House Richmond / Short Pump is connected to a shopping center. Hunting Hawk Golf Club and Bowlero West End are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cobblestones Park and Crump Park and Meadow Farm Museum. Patterson Sports Park and RED VEIN Haunted House are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Richmond travel guide
11800 W Broad Street, Richmond, VA, 23233
What's nearby
Short Pump Town Center
1 min walk - 0.0 km
University of Richmond
19 min drive - 16.0 km
Virginia Commonwealth University
24 min drive - 24.2 km
Kings Dominion
31 min drive - 40.4 km
Richmond Raceway
24 min drive - 30.1 km
Getting around
Richmond Staples Mill Road Station
19 min drive
Richmond Intl. Airport (RIC)
30 min drive
Restaurants
Starbucks
20 min walk
McDonald's
4 min drive
The Cheesecake Factory
5 min walk
Chick-fil-A
15 min walk
Cook Out
13 min walk
About this property
Hyatt House Richmond / Short Pump
Hotel near Short Pump Town Center
Consider a stay at Hyatt House Richmond / Short Pump and take advantage of a free breakfast buffet, a grocery/convenience store, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a firepit and dry cleaning/laundry services.
You'll also find perks like:
Free self parking
Express check-out, meeting rooms, and an elevator
A computer station, a banquet hall, and smoke-free premises
Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping
Room features
All 134 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
Designer toiletries and hair dryers
42-inch flat-screen TVs with premium channels
Wardrobes/closets, microwaves, and coffee/tea makers
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
A bar/lounge
Restaurants on site
H Bar
Things to do
24-hour gym
Family friendly
Grocery/convenience store
In-room microwave
Laundry facilities
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
1,755 square feet of conference space
24-hour business center
Computer station
Meeting rooms
Outdoors
Firepit
Outdoor entertainment area
Outdoor furniture
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Hardwood flooring in room
Lever door handles
Thin carpet in room
Tile flooring in room
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
6 floors
Banquet hall
Built in 2009
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
42-inch flat-screen TV with premium cable channels
MP3 dock
Pay movies
Food and drink
Coffee/tea maker
Microwave
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Is Hyatt House Richmond / Short Pump pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hyatt House Richmond / Short Pump?
As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Hyatt House Richmond / Short Pump on Aug 27, 2026 start from P7,255, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Hyatt House Richmond / Short Pump?
Check-in start time: 4:00 PM; Check-in end time: anytime.
What time is check-out at Hyatt House Richmond / Short Pump?
Check-out is at noon.
Where is Hyatt House Richmond / Short Pump located?
Located in Short Pump, this hotel is steps from Short Pump Town Center and 2.4 mi (3.9 km) from Sheltering Arms Institute. Elk's Lodge and Virginia Hospital & Health are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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