Randall's Island hotel rooms a the Pyramid Hotels

"Victoria was very patient and helpful when we were checking in and we were VERY appreciative. We had a small maintenance issue in the room. When checking in we'd been told to call 70 on the house phone in the room if we needed assistance with anything. We called 70 and reported the maintenance issue one day before we were leaving. It was fixed by the time we returned to the room."

"Good location"

"Our room was extremely small with practically no storage space. The paint was peeling on the walls and ceiling. There were holes in the walls where a coat rack once was. The toilet was cracked and would not flush properly. The HVAC system was extremely loud and the A/C would not cool the room. The temperature went from 70 to 82 degrees. The television had no connectivity. When advised, the staff did move us to a larger room. It was bigger and slightly nicer. But, still no storage, loud HVAC and the TV was missing the electrical cord. The only saving grace was the location near Times Square and theaters. We would not go back to the Paramount."

"Amazing location, clean room despite older furniture and amenities. Advertised on Expedia with breakfast included, no breakfast available nor offered. "

"Staff very friendly and helpful "

"Good hotel. Very good neighborhood. Nice staff."

"Clean comfortable room. Just what i needed for an overnight stay. Helpful ataff"

"Buen hotel, muy céntrico, excelente servicio y atenciones."

"Great place to stay in NYC especially if you are going to Broadway."