Randall's Island hotel rooms a the Best Western

"The hotel room was clean and the location was very central to the tourist attractions that we visited within 2 days. I love that it's in the heart of the city. Check-in had a very long line, especially because the mobile key option was disabled. The elevators took a long time. There could be more food options on-site and it would be nice if they were offered at more economical prices. We didnt have the opportunity to use the resort credit offered for food because of limited options and extremely busy lines. The staff was friendly for the most part. There were a few inconsistencies and its hard to speak with a front desk representative. The overall hotel experience was great for my family with teenagers. I'd come back again during a non-peak season, outside of the holidays."

"Was really good "

"Close to everything very clean"

"Room was amazing, right next to Times square and very communicative to all of the sight we wanted to visit. Very clean. Highly recommend "

"Nice and clean"

"Staff was very friendly!"

"Great"

"Very clean and staff was wonderful"

"Great location for a NYC visit; rooms are small but not bad for NY, and they are comfortable and clean; the staff is friendly and efficient, and the hotel is lively with international visitors."