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Heartland Hotel Queenstown

3.0 star property
Comfortable eco-certified hotel near Skyline Queenstown

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Heartland Hotel Queenstown

View from property
View from property
Front of property - evening/night
Lake view
Lobby lounge
Reviews
8.2

Very good

Popular amenities

  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • GymGymGym
  • RestaurantRestaurantRestaurant

Explore the area

Map
27 Stanley Street, Queenstown, 9197
  • Popular LocationSkycity Queenstown Casino6 min walk
  • Popular LocationKiwi and Birdlife Park12 min walk
  • Popular LocationSkyline Queenstown13 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)8 min drive
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Room options

View all photos for Chalet Quad Room

Iron/ironing board, free WiFi, bed sheets

Chalet Quad Room

Highlights

Heating
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
Daily housekeeping
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Studio, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Superior Studio, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 29.9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room

Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 50.0 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Studio King Room

Iron/ironing board, free WiFi, bed sheets

Standard Studio King Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King View Room

Iron/ironing board, free WiFi, bed sheets

Superior King View Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Private kitchen

Family Room

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
  • 50 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Super King/Split

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King Room

Iron/ironing board, free WiFi, bed sheets

Chalet Studio King Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King View Room

Lake view

Chalet Studio King View Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Super King/Split View

Lake view

Standard Super King/Split View

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Queenstown

Heartland Hotel Queenstown is located in Queenstown City Centre, a neighborhood in Queenstown, and is in the entertainment district and near the beach. Skyline Queenstown and Coronet Peak Ski Area are worth checking out if an activity is on the agenda. Queenstown Gardens and Cookie Time are also worth visiting. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with ecotours and mountain biking.
Visit our Queenstown travel guideOpens in a new window

What's nearby

  • Queenstown Gardens - 4 min walk
  • Skycity Queenstown Casino - 6 min walk
  • Kiwi and Birdlife Park - 12 min walk
  • Skyline Queenstown - 13 min walk
  • Bob's Peak - 13 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • Fat Badgers Pizza - 5 min walk
  • The World Bar - 6 min walk
  • McDonald's - 4 min walk
  • Kfc - 4 min walk
  • Starbucks - 4 min walk

About this property

Heartland Hotel Queenstown

Eco-certified hotel located in Queenstown City Centre
Near Skyline Queenstown, Heartland Hotel Queenstown provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant, Peaks Restaurant & Bar, offers breakfast, dinner, and kids' meals. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and tour/ticket assistance
  • Smoke-free premises, free newspapers, and a TV in the lobby
  • Guest reviews speak well of the location
Room features
All 81 rooms offer comforts such as 24-hour room service, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Mini fridges, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Hindi, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 20 to 29 for adults and NZD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Peaks Restaurant & Bar
  • The Lobby Bar

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 3 floors
  • 7 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 20–29 for adults, and NZD 10–15 for children
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Heartland Hotel
Heartland Hotel Queenstown
Heartland Queenstown
Heartland Queenstown Hotel
Hotel Heartland Queenstown
Queenstown Heartland
Queenstown Heartland Hotel
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Heartland Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

Is Heartland Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heartland Hotel Queenstown?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Heartland Hotel Queenstown on May 20, 2024 start from P 4,996.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heartland Hotel Queenstown?

Self parking is free at this property.

What time is check-in at Heartland Hotel Queenstown?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Heartland Hotel Queenstown?

Check-out is at 10 AM.

Where is Heartland Hotel Queenstown located?

Located in Queenstown City Centre, this eco-certified hotel is within a 15-minute walk of Queenstown Arts Centre and Skyline Queenstown. St Josephs Parish and Queenstown Gardens are also within 5 minutes.

Heartland Hotel Queenstown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 350 out of 1000 reviews" "
Rating 8 - Good. 435 out of 1000 reviews" "
Rating 6 - Okay. 158 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at Heartlands and the room was comfortable. Some low points were - our room had an allocated carpark in front of our unit, though as we didnt have a car there were multiple cars parked literally right outside our door which felt a bit intrusive. - My allergies were set off as there was quite alot of settled dust on some fixtures - the curtain was hanging off the rail and didnt quite close - there was a large gap in the front door which felt a bit drafty - the bathroom was quite dated and well worn I would stay here again as it was a nice experience, there are just some maintenance issues that could be addressed.
Stayed 2 nights in May 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service
Handy to town comfortable beds
Stayed 1 night in May 2024

8/10 Good

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A reasonably priced older style property conveniently located for shopping & dining.
Stayed 1 night in May 2024

8/10 Good

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great although if you have room 802 you can hear the lift which woke us a few times. We didn’t use the restaurant or bar but looked very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Denise

Stayed 2 nights in Apr 2024

8/10 Good

Rebecca

Traveled with partner
The hotel is comfortable, staff are fantastic, rooms are dated and old but clean…ish (bathroom needs love) Beds are comfy and the room was large Our room had an amazing view and access to 2 balconys Loved our stay and would again
Stayed 3 nights in Apr 2024

10/10 Excellent

Mickie

Liked: Cleanliness, staff & service, property conditions & facilities
Ventilation was my lack of source, overall fantastic
Stayed 2 nights in Apr 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing negative to say. Property was awesome and amenities on offer excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Timothy, Waikanae

Liked: Cleanliness, staff & service, property conditions & facilities
I liked very central. I didn’t like having breakfast with a bus load of other guests because of the covid risk. A warning to eat at a different time would have been good.
Stayed 2 nights in Mar 2024

8/10 Good

Jeremy

Traveled with group
Liked: Cleanliness, staff & service
Nice spot for a short stay with an easy wander into town. Rooms need some updating & quite noisey overall.
Stayed 1 night in Mar 2024