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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Bar (on property)
Bar (on property)
Breakfast and dinner served, local cuisine
Copthorne Hotel and Resort Queenstown Lakefront offers a peaceful city center retreat. Enjoy meals at Impressions Restaurant, relax in the spa tub, and use convenient luggage storage. Helpful multilingual staff and a business center make planning daily adventures stress-free.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • 24/7 front desk
  • Parking available
The current price is P8,178
P9,405 total
includes taxes & fees
Oct 13 - Oct 14

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(14 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Lake View

8.2 out of 10
Very good
(20 reviews)

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Queenstown City Centre, a neighborhood in Queenstown, Copthorne Hotel and Resort Queenstown Lakefront is near the airport and near the beach. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's attractions include Queenstown Gardens and Queenstown Ice Arena. Cookie Time and Underwater Observatory are also worth visiting. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.
Visit our Queenstown travel guideOpens in a new window
Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk - 0.3 km
  • Queenstown Beach - 5 min walk - 0.5 km
  • Queenstown Mall - 7 min walk - 0.6 km
  • TSS Earnslaw Steamship - 10 min walk - 0.9 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪Cookie Time - ‬6 min walk
  • ‪Novotel Queenstown Lakeside - ‬6 min walk
  • ‪The Bathhouse Tapas Bar & Restaurant - ‬5 min walk
  • ‪Odd Saint - ‬7 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Upscale eco-certified hotel located in Queenstown City Centre
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Copthorne Hotel and Resort Queenstown Lakefront. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Impressions Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Tour/ticket assistance, an elevator, and a 24-hour front desk
  • 3 meeting rooms, multilingual staff, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 187 rooms offer comforts such as 24-hour room service, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch TVs with satellite channels
  • LED light bulbs, refrigerators, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Ramada by Wyndham Queenstown Central

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 1,016 reviews
The price is P6,753
P7,766 total
includes taxes & fees
Oct 14 - Oct 15
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (NZD 15 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.50 for children
  • Covered self parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on Oct 13, 2025 start from P 8,177.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?

Self parking is available for NZD 15 per day.

What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Check-out is at 10 AM.

Where is Copthorne Hotel and Resort Queenstown Lakefront located?

Located in Queenstown City Centre, this eco-certified hotel is within a 5-minute walk of Queenstown Gardens, Queenstown Beach, and St Josephs Parish. Queenstown Ice Arena and Williams Cottage are also within 10 minutes.

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Reviews

Copthorne Hotel and Resort Queenstown Lakefront Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 400 out of 1007 reviews
Rating 8 - Good. 377 out of 1007 reviews
Rating 6 - Okay. 158 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

Reviews

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price and good for short stays if you just need a place to sleep. The pool was under construction during our visit, but it wasn’t a problem since we only stayed overnight.
Stayed 3 nights in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views, easy walk into the buzzy atmosphere of queenstown
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service
The manager / staff were great Very accomodating We were upgraded to junior sweet which was amazing Thank you
Stayed 3 nights in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view of the lake & mountains from my room. Such a magical sight to wake up to. My steak was cooked to perfection. Could taste the love in the food and the staff were very accommodating. The only improvement over all would be to update their guest laundry with new washing machines & dryers to facilitate the number of guests onsite.
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but dated
Stayed 2 nights in Aug 2025

10/10 Excellent

petru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to centre
Stayed 2 nights in Aug 2025

8/10 Good

Renee

Liked: Amenities, property conditions & facilities
Management and staff were very helpful and accomodating. Convenient location, walking distance to town. Stayed in a couple of different rooms during my stay, all were good. Recommend the newer upgrade rooms, very quiet with heated bathroom floors, bigger rooms
Stayed 1 night in Jul 2025

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, convenient stay

Great stay minutes away from the city centre. And most importantly, close to Fergburger
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful area! Walking distance to downtown and all the amenities
Stayed 3 nights in May 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great location and nice staff

Great location, it was clean and the staff were really nice and friendly. The bed was super comfortable, perfect location. The room was just a bit tired, the hotel just needs some minor renovations. It was worth the money we paid for during a long weekend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen Grayham

Liked: Cleanliness, staff & service
Once again this is my third stay here and it’s all about location and view. This time got the suite with balcony and that’s a game changer, taking in the amazing view through a window is nice but sitting outside taking in the cool clean air is worth the extra money. I still believe the whole place is in need of some serious updating but is very clean and staff amazing. Food options still not great. But would be happy to stay here again
Stayed 4 nights in Jul 2025

6/10 Okay

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's almost near everything and walkable some of the attractions.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our time there and wouldn’t hesitate to return
Stayed 2 nights in Mar 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet and clean and had everything we needed. We enjoyed the restaurant and bar. The location was perfect as we could walk to shops and restaurants.
Stayed 1 night in Apr 2025

8/10 Good

Gaylene

Liked: Cleanliness, amenities
Loved the service and hospitality from staff Very welcome and friendly Only downfall was disturbed sleep and room next door were loud at times(
Stayed 3 nights in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Loved the staff, helpful as due to the size of hotel we had to get directions a couple of times from the lobby to our room in another block/ wing of the hotel. Staff provided a map and other and staff were helpful when asked. The view from our room was gorgeous of the mountains. There is path through a local park which is close by that you can take to the center of Queenstown with restaurants and stores. Ate a couple of times at on site restaurant and service and food was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Copthorne.Highly recommended 💯
Stayed 5 nights in May 2025

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend the Junior Suite
Stayed 2 nights in Apr 2025

10/10 Excellent

KA WAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and cozy place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
Staff was very helpful and place was great for walking down to main street
Stayed 2 nights in Dec 2024

4/10 Poor

Deepak

Disliked: Staff & service, property conditions & facilities
The shower curtain kept sticking on your body whilst taking shower - very unhygenic. The sink was getting blocked When I called Room Service for cutlery and a couple of dinner plates, I was told that there would be charge of $5. Never heard that before. The reception was left in the hands of a trainee, which is not fair. There should be a permanent staff monitoring and assisting the trainee. Overall uphappy
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, amenities
Thought paying for parking was over the top
Stayed 3 nights in May 2025

4/10 Poor

Luke

Disliked: Amenities, property conditions & facilities
Hotel is very outdated. It was like a maze trying to find the room and it was no where near the car park. There was also stairs only to get to the level we were on which was not good with suitcases. The shower burnt us a number of times as it would just suddenly change to boiling temperature on its own. Our room also was next to an exit door and the road which didn’t leave it feeling very secure or private. I have been to Queenstown a few times now and would definitely look for other accommodation.
Stayed 6 nights in Jul 2025

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hospitality.. Very Professional and Friendly Staff, Delicious and Gorgeous BF. Highly Recommended for Family Stay..
Stayed 2 nights in Dec 2024

10/10 Excellent

Ting Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Nov 2024

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