Punta Cana hotel rooms a the Wyndham Extra Holidays

"Resort is great for families with kids and elderly people. If you are going as a couple to have a little more fun, everything shuts down at 6 PM, which is kind of early for a nightlife. "

"I was an xhale vip Member. Service was amazing. I had my own personal host for all my needs. House keeping came twice a day. Everyone was super friendly. The food was good, but it was small portions. The room was clean the hot tub didn’t look that clean though."

"We loved it and would probably go back. The only downfall for me was that they allowed locals into the club at night."

"This was my first resort experience, and I loved it! The food options were endless and amazing. The staff were the friendliest I have ever encountered, always smiling. The resort was packed with activities; there was so much to do. The restaurant options, aside from the buffet, are worth every penny you pay for the all-inclusive. Overall, it was a magical experience!"

"Limpieza"

"Tienen que chequear los aires acondicionados no estaban muy fríos lo único malo pero todo lo otro muy bueno"

"Beautiful, I stayed in 2317 seems they didn’t install showers well so one of the shower would always flood, but food staff beach was awesome"

"Pésima experiencia: Intoxicación alimentaria, chiripas en la habitación y total abandono de la administración Reservé un viaje de 5 días y 4 noches (del 16 al 20 de abril) a través de Expedia para celebrar mi cumpleaños con un grupo de amigos en el hotel Serenade, y la experiencia terminó siendo una pesadilla por culpa de la comida y la falta de higiene. Para empezar, en las habitaciones había chiripas, lo cual es inaceptable para un hotel de este tipo. El primer día llegamos de noche y la recepción de comida en el snack bar fue muy deficiente: las alitas eran diminutas (parecían de paloma) y la pizza tenía un sabor y apariencia pésimos. El segundo día el buffet estuvo bueno en el desayuno y el almuerzo. Sin embargo, el tercer día —el de mi cumpleaños— cenamos en un restaurante del hotel y comí una lasagna de cerdo que me cayó muy mal y me provocó una intoxicación estomacal terrible. Como no comí en ningún otro lugar fuera del hotel, la causa fue 100% esa cena. Pasé los siguientes dos días encerrada en la habitación (soportando además el problema de las chiripas). Para colmo, el servicio de enfermería del hotel es una exageración: me exigían un copago de $400 USD, además de pagar las medicinas por separado y los trámites del seguro. La administración del hotel mostró cero empatía y no brindó ningún tipo de apoyo o seguimiento a mi estado. Lo único rescatable fue la amabilidad del personal de los restaurantes, buffet y room service, quienes a título personal intent"

"My room was absolutely disgusting. There were roaches and gnats everywhere. The safe did not work. The shower leaked into my bedroom area. It smelled so bad of mold I went to bed with a headache every night. There were huge puddles of water outside my room every morning. The hallways and public bathrooms were filthy. The wait staff was the only pleasant part of the trip. The pools were dirty with objects floating around even first thing in the morning. The front desk was nasty and completely rude when you expressed any concerns. Totally useless and unhelpful. I could not wait to leave. Spent four nights there and it may have been my worst trip ever. This was my third trip to Punta Cana and I like to try new resorts, I don’t think I would ever try a RIU hotel again."