- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, the artwork, food, pool and rooms were all very tasty, nice and clean; all that met or exceeded any expectations i had. It was my first international trip so i will admit i came here not knowing a lot of things, playing the part of naive American. It was a brutal flight where i sgrongly urge you to NOT be 6'5" if you can pick that option. Right away the staff greeted me in a manner that lef me know that all was going to be fine and that anything even remotely-un-fine would simply be smiled at and made right. Truly, as i would soon know all too well, i had lucked out, come to Palawan and now i was in Paradise being treated like i was royalty. The kindness was so clearly sincere and it was so refreshing to enjoy talking with staff and feeling immediately that i was amongst friends! I cant give any better praise than that. It meant a lot and i have not experienced that level of caring staff anywhere, ever in US. I didnt even know that people as friendly, kind and beautiful as i found here existed anymore! So if a hotel can be given a perfect score then this one achieved it. For me it was inspiring! Seriously! simple evidence is the respect i was afforded and the assistance and kind acknowledgement of my engagement to my brilliant, beautiful and kind girl Michelle! The staff really was so nice and helpful--it will always remain a cherished memory of mine. I think you all deserve a huge trophy. And my gratitude!