"Stayed here many times and it is faultless.
This time I was here for my birthday but hadn't mentioned this at all to reception.
Note was obviously taken at check in as a lovely card and chocolates was left in the room on the day of my birthday.
Little gestures go a long way."
"Room was very clean, excellent breakfast selection. I was disappointed that there were large renovations going on and some areas were not accessible. It was difficult to find my room, reception staff didn’t explain clearly and I ended up walking around with my heavy luggage looking for my room for a long time. Pool area nice but very noisy with loud music and kids pool instructor shouting loudly most days while swimming with kids. I had to leave the pool area and enjoy the sun on my balcony instead as I’m someone who likes peaceful and quiet environment. Other than that I was happy with the hotel."