Family friendly Hotels in Puerto Aventuras, Quintana Roo

"Amazing people and very polite "

"We had a wonderful experience. There were daily activities and the staff were very nice."

"We had a wonderful experience at H10 Cancun! The resort is clean, modern, and perfectly located on a stunning beachfront. Our room was spacious, with a beautiful ocean view, comfortable bed, and a great rain shower. Everything felt fresh and well-maintained. The food was great — a mix of buffet and à la carte restaurants, and we especially enjoyed the Mexican and Asian options. Drinks were strong, service was quick, and the beach bar was a nice bonus. The main infinity pool has amazing views and a great atmosphere, and there's also a quieter adult-only section if you want to relax. What really stood out was the service — and we want to give a special shout-out to Manuel, who went above and beyond to help us throughout our stay. Whether it was restaurant recommendations, activity info, or just checking in to make sure we were doing okay, he made our trip extra special. Thank you, Manuel!"

"Staff very friendly make me feel like at home and we are very thankful for everyones services I will definitely go back 😍"

"Huge property. Lots of walking. Buffet at the Palace was excellent. Restaurants were a nice change. Snorkeling/swimming with turtles was the highlight. Activities staff were awesome. A dedicated coffee shop and area for quick snacks would be a good addition. "

"Very satisfied"

"Wonderful stay. The staff is amazing. The food could be better. Main pool closed early 2 days in a row, thankfully we had a swim out room."

"Our room was close to a large generator or a/c unit but it didn’t affect our sleep. The ceiling fan above the bed wasn’t working so they made every effort to correct the problem. It took a couple of visits until it was finally fixed. We were gifted with a nice bottle of champagne and some macarons for the inconvenience. The staff was nice, super friendly and very attentive. Lucas and Javier at Spice were excellent at making us feel comfortable. Ahmed and Geronimo at Asiano and Pedro and Eric at the Chef’s Plate were great as well. We recommend the Chef’s Plate for a great dining experience. The spa was wonderful. I had a facial and body scrub with Damile who was excellent and gentle with my sunburn. 😊"

"Loved all the amenities and the staff was amazing. "