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Hotel Neo Gajah Mada Pontianak by ASTON

3.5 star property
Hotel in Pontianak with a 24-hour front desk and a restaurant

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Photo gallery for Hotel Neo Gajah Mada Pontianak by ASTON

Situated in the heart of the city, this hotel offers a sleek, contemporary design.
Enjoy a welcoming atmosphere in our café, where you can relax and unwind with a cup of coffee.
Formal meetings and events take place in this contemporary conference room with a large table and high-backed chairs.
Welcome to Hotel Neo, where a sleek reception desk and comfortable seating area await.
Relax in a spacious room with a large bed, desk, and flat-screen TV.

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

View from room

Superior Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
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About the neighborhood

Map
Jalan Gajah Mada No. 177, Benua Melayu Darat, Pontianak, Kalimantan, 78121

What's nearby

  • Gajah Mada Shopping Complex - 3 min walk - 0.3 km
  • Museum Provinsi Kalimantan Barat - 15 min walk - 1.3 km
  • Ayani Mega Mall - 20 min walk - 1.7 km
  • Vihara Bodhisatva Karaniya Metta - 2 min drive - 2.2 km
  • Danau Sentarum National Park - 8 min drive - 4.8 km

Getting around

  • Pontianak (PNK-Supadio) - 27 min drive

Restaurants

  • ‪Restaurant Gajah Mada - ‬2 min walk
  • ‪Nasi Ayam Akit - ‬2 min walk
  • ‪Warkop Hijas - ‬6 min walk
  • ‪RM. Selera Anda - ‬3 min walk
  • ‪Bubur Hijas - ‬3 min walk

About this property

Hotel Neo Gajah Mada Pontianak by ASTON

Hotel in the city center
Take advantage of dry cleaning/laundry services, a bar, and a business center at Hotel Neo Gajah Mada Pontianak by ASTON. In addition to a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Free newspapers, concierge services, and a front-desk safe
  • A 24-hour front desk, a ballroom, and smoke-free premises
Room features
All 105 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Electric kettles and daily housekeeping

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Neo Gajah Mada
Neo Gajah Mada Pontianak
Neo Gajah Mada
Hotel Neo Gajah Mada Pontianak
Hotel Neo Gajah Mada Pontianak by ASTON Hotel
Hotel Neo Gajah Mada Pontianak by ASTON Pontianak
Hotel Neo Gajah Mada Pontianak by ASTON Hotel Pontianak

Frequently asked questions

Is Hotel Neo Gajah Mada Pontianak by ASTON pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Neo Gajah Mada Pontianak by ASTON?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Neo Gajah Mada Pontianak by ASTON?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Neo Gajah Mada Pontianak by ASTON?

Check-out is at 11:30 AM.

Where is Hotel Neo Gajah Mada Pontianak by ASTON located?

Located in the heart of Pontianak, this hotel is within 1 mi (2 km) of Gajah Mada Shopping Complex and Museum Provinsi Kalimantan Barat. Ayani Mega Mall and Vihara Bodhisatva Karaniya Metta are also within 2 mi (3 km).

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Hotel Neo Gajah Mada Pontianak by ASTON Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 38 reviews
Rating 8 - Good. 16 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 3 out of 38 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

esther

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is wrong. And better to check everything before paying what you didn’t get. If I’m back to the city I won’t stay here again
Stayed 2 nights in Jun 2023

10/10 Excellent

SAFIZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of cleanliness needs to be improved, especially the floor still has dirt and the toilet part of the wall and floor is not scrubbed cleanly
Stayed 4 nights in Feb 2024

6/10 Okay

Ricardo

Disliked: Cleanliness
The besheet is not clean and shower is not good and comfortable,
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bersih, makanan ok, nyaman hotelnya, staff ramah
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cap Goh Meh

Very nice hotel, i stay 3 days for cap goh meh event. located on center of the city. ( gajah mada ). Easy to go everywhere, a lot of food stall and nice restaurant. Staff all are super friendly. I have no complaint about. Will be back when im in pontianak again.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

HINDARTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Maranti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern and affordable
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price of this hotel I felt I got a fantastic deal! The outside of the hotel looks plain but once you step through the doors into the gleaming lobby it was a really wonderful hotel! The staff was friendly, helpful, and efficient and the room was great! The room was very modern with a strong air conditioner, a fridge, a clean and modern bathroom, and a very comfortable bed. The room included breakfast which was on the 11th floor with a fantastic view! Breakfast was a big buffet with something for everyone😀 I only had one night here but i would definitely stay here again if I were to return to Pontianak.This had to be the best deal in town!
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

다시는 가지않으리

위치는 사내지만 24시간 차소리 오토바이 소리 정말 최악이었습니다 식사또한 정말 ㅠㅠ 다시는 가고싶지않습니다
Stayed 4 nights in Jul 2019

6/10 Okay

DORIAN, Hong Kong

Disliked: Cleanliness, amenities
Location is good. Cafeteria located on 11/f, the highest in the city. Has panoramic view of the city, excellent. The amenities is terrible, towel has holes and black. The toilet has rusting colour!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

6/10 Okay

SIN PENG

Can improve

The room air conditioner is poor, hardly working and not cool.
Stayed 4 nights in May 2019

8/10 Good

Yp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便，早餐在11樓可眺望巿內風光，只可惜房間的煙味很重，住了3天，整箱衣服都被薰到全是煙味。但其他服務都很滿意。
Stayed 4 nights in Apr 2019

8/10 Good

Kwet Fong

Liked: Staff & service, property conditions & facilities
Rather noisy at night from the music downstairs. I stayed on the third floor. The towel had some odors I think it was not dried completely. Other than that, the hotel is very good for its price. Location is great and very close to all the restaurants. I would stay there again.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

染みつきのシーツ

設備とサービスに劣化が目立つ。染みのついた寝具で部屋の掃除もあまり行き届いていない。朝食もサービスが追い付かず十分な量がなかった。市内中心部の便利な場所にある。
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
noisy, smaller room, a few dishes for breakfast, location ok but have no parking space infront of hotel so hard to pick and up customer with bagagge
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay for us very good location - for food (especially) I love the ladies with the white wigs
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berhampiran dengan pusat bandar
Stayed 2 nights in Nov 2018

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly receptionist
Stayed 3 nights in Oct 2018

6/10 Okay

TJHANG bu

Liked: Staff & service
Disliked: Property conditions & facilities

please check the toilet。the body wash n shampoo is

the air condition is not working。 n
Stayed 1 night in Oct 2018