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"Room sound proofing does not exist. You could hear baby crying from your neighbours, people talking, etc. Also, Slow shower drainage "

"Great location for food and necessities Asking for non smoking room, yet the smell of the tobacco smell very strong Very basic shampoo, shower gel and tooth brush Cooler are not working I’m staying at 7th floor but the street noise still can be heard (a lot of noises) "

"at first they wanted to put me in a smoking room which I strictly refused.I had an advanced paid booking with clearly non-smoking preference. So they upgraded me to executive room. which was ok, But later came next issue. room was okay, but no light switch worked to switch off the light at the entrance. I called for assistance starting 10.30 PM. All numbers tried: room service, housekeeping, concierge, no response. I tried again and again till 1.30 AM, finally.. at 2 AM they manage to took out...

"This property is about 25 minutes from the airport."

"Great location in Ketapang. Plenty of restaurants nearby and shopping. Small grocery store next door and a mini mart few doors down from that. Hotel has great bikes for rent if you are brave enough to get out on that road. ;0)"