Pontardawe Hotels

"Clean room, friendly staff, easy parking "

"Although the main area was a little dated the rooms were modern, clean and had all necessary amenities. The staff were fabiulous so welcoming and friendly. Breakfast was exceptional. Special shoutout to Liz who looked after us during breakfast (fabulous service and a genuinely nice person) and th gentleman who was th night porter. Both outstanding members of staff who delivered excellent service "

"I wouldn’t say the room was the cleanest, I dropped something from my case which went under the bed and oooh that hadn’t been done for a while ! I was given an access room at street level, but it was noisy, both from above and outside. My 2nd night required earplugs to be worn to get to sleep. "

"We had a good stay at the hotel because we have loved it for the last 10 years. The food was the usual excellent standard. However, the bed was the least comfortable and most worn out bed we have seen in a hotel in years, which led to a poor nights sleep. The bathroom has been repaired since our last visit but the worksmanship was poor and it felt quite shoddy. We did not use the pool area this time, so cannot comment on whether it has been maintained. We will wait a while before we return and hope the mattress (es) are upgraded. Thank you to the kitchen and waiting team for really good meals. "

"All Good thanks apart from worn bathroom. Staff were very concerned and helpful. "

"Nice place to stay if you intend to be near to the main landmarks"

"Average Hotel in a good location for Business. Check in was slow and Room electrics had two separate faults."

"Everything is excellent at this hotel "

"The staff were great, but the room was disappointing, the pictures made it look bigger and luxurious. Our room was above the bar so the music was loud and we had either thin pillows or lumpy pillows, so my neck ached in the morning "